Horizontal Management: How to Empower Employees, Unleash Innovation and Improve Decision-Making by D. Keith Denton
Price: $4.99 USD. 65840 words.
Language: English. Published on April 9, 2013. Nonfiction » Business & Economics » Management.
D. Keith Denton writes how to delayer modern organizations and push responsibility and accountability for work down to the lowest levels of the organization -- where the work is being performed.
The emphasis on his customer-driven model is creating employee involvement and empowerment at the level that interfaces with the customer.