Nonfiction » Business & Economics » Management

Managing Customer Service: A Practical Guide to Thrive
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Price: $11.95 USD. Words: 36,020. Language: English. Published: December 21, 2014. Category: Nonfiction » Business & Economics » Management
This book is designed for entry-level employees, managers, and students. The book is ideal for managers at all levels and in any industry as it centers on customer service. It is also ideal for students at the undergraduate as well as graduate levels in business and hospitality.
Building Your Booming Business: The Five Foundations Every Organization Needs to Succeed
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Price: $9.95 USD. Words: 53,610. Language: English. Published: December 12, 2014. Category: Nonfiction » Business & Economics » Management
Build the Business You Deserve! Every day you face flat sales, an unmotivated team, and constant fires to put out. 70+ hour weeks and sleepless nights have not helped you build the business you crave. You were supposed to have profit to re-invest and freedom in your schedule, right? It's still within your grasp. It all boils down to David Bryant Mitchell's Five Foundations.
How Leaders Manage
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Price: $7.99 USD. Words: 31,450. Language: English. Published: December 11, 2014. Category: Nonfiction » Business & Economics » Management
If you want to sharpen your leadership skills and transform others into money making machines, get this book. But I warn you, it’s like taking a drink from a fire hose.
Living Networks: Anniversary Edition
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Price: Free! Words: 86,560. Language: English. Published: December 10, 2014. Category: Nonfiction » Business & Economics » Management
The networks are coming to life. In Living Networks, Ross Dawson offers a systematic executive’s framework for taking advantage of this extraordinary transformation. This Anniversary Edition on the 12th Anniversary of the original edition shows the prescience of the book, which accurately describes the world we live in today.
Maslow and Motivation for Residential Childcare Managers
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Price: $5.00 USD. Words: 29,900. Language: English. Published: December 4, 2014. Category: Nonfiction » Education and Study Guides » Leadership
This workbook examines how residential childcare managers can use the teachings of Maslow and other theorists to improve and retain staff in residential childcare, a sector with notoriously high rates of staff turnover. It is based on the author's successful eleven years' experience in the industry.
The Jerk Renovator
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Price: $2.99 USD. Words: 23,340. Language: English. Published: November 14, 2014. Category: Nonfiction » Business & Economics » Management
The world would run perfectly if it wasn’t for one key factor. This one thing causes production to slow down to a mere crawl, companies go out of business, careers to be sidetracked, and dreams to be crushed. What is this one this seemly notorious and vilified factor? It’s PEOPLE.
From the CEO's Perspective
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Price: $9.99 USD. Words: 50,820. Language: English. Published: November 12, 2014. Category: Nonfiction » Business & Economics » Management
Driven by her own passion for leadership, Teri Citterman was inspired to ask 20 top CEOs what they are doing to develop leaders in this unprecedented time. These leaders share their own stories and inspirations, identify the must-have leadership traits (and derailers) for the future and offer provocative and unconventional advice.
Establishing a Lessons Learned Program - Observations, Insights and Lessons - Center For Army Lessons Learned Handbook 11-33 - Developing a Lessons Learned Program for Civilians and Business
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Price: $7.99 USD. Words: 68,480. Language: English. Published: October 31, 2014. Category: Nonfiction » Business & Economics » Management
This handbook provides leaders and members of an organization with a "how-to" guide for establishing a lessons learned (LL) capability. It promises to detail what the LL process is and how to apply all the available tools to establish your own LL program.
The New Way
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Price: Free! Words: 32,290. Language: English. Published: October 10, 2014. Category: Nonfiction » Business & Economics » Management
The New Way is a fictitious story of Peter, a young dentist who buys his first dental practice. Peter's story is intended to help the solo practitioner to better understand how to traverse an industry in transition.
Managed Services Operations Manual: Standard Operating Procedures for Computer Consultants and Managed Service Providers
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Price: $279.95 USD. Words: 223,990. Language: English. Published: September 16, 2014. Category: Nonfiction » Computers and Internet » Computer science
A Four-Volume Set by Karl W. Palachuk - - When you document your processes and procedures, you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures, you become more successful, more efficient, and more profitable. This is a four-volume set on how to set up and achieve standard operating procedures in your business.
The Language of Excellence
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Price: $4.99 USD. Words: 25,810. Language: English. Published: September 2, 2014. Category: Nonfiction » Business & Economics » Management
This book is simple. It is about the pursuit of excellence through leadership. It will give you the tools to empower others with the confidence to take the right action while they are on the front line.
CLICK: The Virtual Meetings Book
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Price: $24.95 USD. Words: 52,890. Language: English. Published: August 30, 2014. Category: Nonfiction » Business & Economics » Business communication / meetings & presentations
While virtual meetings are on the rise, most meeting leaders have no idea how to make virtual meetings highly engaging and productive. CLICK: The Virtual Meetings Book provides sixty comprehensive strategies for planning and executing virtual meetings. Authors Wilkinson and Smith provide you the tools and techniques to deliver masterful virtual meetings, every time.
A View from Beneath the Dancing Elephant: Rediscovering IBM's Corporate Constitution
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Price: $9.99 USD. Words: 42,610. Language: English. Published: July 31, 2014. Category: Nonfiction » Business & Economics » Corporate & business history
If Lou Gerstner’s Who Says Elephants Can’t Dance? is the yang, this book is the yin—that quintessential opposing and balancing force. It is an IBM employee-owner’s perspective; it captures the views of those that will determine IBM’s 21st Century permanence. Its premise? IBM must rediscover its Corporate Constitution—its basic beliefs of Respect, Service and Excellence.
Project Management in Small Business: How to Deliver Successful, Profitable Projects on Time with Your Small Business Clients
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Price: $39.95 USD. Words: 36,180. Language: English. Published: July 23, 2014. Category: Nonfiction » Business & Economics » Project management
Make every project a successful and profitable project! This book jumps right into a down-and-dirty, get-it-done process for creating and implementing projects that work. •Meet all the project goals. •Maintain excellent communication with the client. •Manage expectations. •Stay profitable. •Avoid scope creep!
The Corporate America Guide To Getting The Best From Your Team
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Price: Free! Words: 25,080. Language: English. Published: July 22, 2014. Category: Nonfiction » Business & Economics » Management
The Corporate America Guide To Getting The Best From Your Team Tools and Methodology to Get the Best From Your Team in Just 4 x ½ Day Sessions
Limits of Power
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Price: Free! Words: 26,650. Language: English. Published: July 19, 2014. Category: Nonfiction » Business & Economics » Management
Ruminations about Motivation, Power, Organization and the Equality of Men
Eradicating Fantasyland Management: Achieving Better Business Results by More Effectively Managing People and Processes
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Price: $9.99 USD. Words: 35,900. Language: English. Published: July 8, 2014. Category: Nonfiction » Business & Economics » Management
Eradicating Fantasyland Management provides 23 reality-based techniques to help employees and managers achieve better business results by more effectively managing people and processes.
The CEO Guide To Getting The Best From Your Team
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Price: Free! Words: 25,030. Language: English. Published: July 8, 2014. Category: Nonfiction » Business & Economics » Management
The CEO Guide To Getting The Best From Your Team Tools and Methodology to Get the Best From Your Team in Just 4 x ½ Day Sessions
The Business Manager’s Guide To Getting The Best From Your Team
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Price: Free! Words: 25,060. Language: English. Published: July 3, 2014. Category: Nonfiction » Business & Economics » Management
The Business Manager’s Guide To Getting The Best From Your Team Tools and Methodology to Get the Best From Your Team in Just 4 x ½ Day Sessions
Building Reputations in Tough Organisations
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Price: $14.95 USD. Words: 48,380. Language: English. Published: July 1, 2014. Category: Nonfiction » Business & Economics » Management
Building reputations is difficult in complex and competitive organisations. This book will help you to decide exactly what reputation you want to have. Then, progressively, it will show you how to analyse you situation, decide your strategy and begin to make the kind of impact which will get you noticed, for all the right reasons.