The Five Steps of Assertiveness (+)
By Steven T. Griggs, Ph.D.
Published: January 8, 2012.
Assertiveness--a skill everyone needs, but few fully develop. This ebook makes learning it easy. There are five steps, yet most people fail at steps one or two. What is the difference between assertiveness and aggressiveness, passive-aggression, passivity and non-assertiveness? This ebook has no fat, goes straight to the point and works. Written by a clinical psychologist.