Books tagged: call center

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Found 11 results

The End of Terrorism
By
Price: Free! Words: 12,220. Language: English. Published: January 11, 2009. Category: Fiction » Literature » War
In the frenzy of general elections, candidates were busy vying for media attention. The outcome had been ever so slightly manipulated by a sinister foreign hand. A calculated plan had been carried out,by a group, so bent to destroy the will of the people. Several forces, both from living and dead resonate and lead to uncovering of world's first bloodless plot.
Help Desk 100 Success Secrets: Need to Know Insights, Tips and Tricks on Computer Help Desk and IT Support, Help Desk Software, Business Benefits, Jobs and Much More
By
Price: $19.95 USD. Words: 32,530. Language: English. Published: June 9, 2009. Category: Nonfiction » Computers and Internet » Enterprise IT management
Addresses the top 100 consultancy & education forum questions, with tips & success factors on success with and in Help Desk customer service, management & IT support roles and environments.
Pick Up The Phone
By
Price: $0.99 USD. Words: 17,650. Language: English. Published: September 30, 2009 by ASJ Publishing. Category: Nonfiction » Business & Economics » Sales
Telemarketing has come along way since it began some 50 years ago. This book will show you the history of telemarketing, how business has changed over the years, the best way to recruit the top talent, telemarketing scams, why the art of Working From Home is dead and why some call centers fail when others succeed. Written by a professional who has 15 years of multi-national experience
Call Centre: The Musical
By
Price: Free! Words: 11,790. Language: English. Published: April 29, 2010. Category: Screenplays » Musical
Join Frances on her first day as a call centre agent. Meet the zany staff and the problem customers and sing along! Written by a recovering agent who guarantees accuracy, Call Centre: The Musical is a fun ride through the obscure and secretive world of who takes our calls and what is really going on while we are holding.
Goddess 9 to 5
By
Price: $0.99 USD. Words: 6,420. Language: English. Published: August 24, 2011. Category: Fiction » Fantasy » General
A comedic look into the modern life of Diana, Goddess of the Hunt, as she spends time working for "Higher Power" the call center that all the Gods now use as first contact with their worshipers.
Tech Support vs. Customer
By
Price: $0.99 USD. Words: 4,050. Language: English. Published: May 17, 2012. Category: Fiction » Humor & comedy » Satire
Manuscripts of funny conversations between tech support or call center agents and their customer.
150 Frases para Entender el Servicio al Cliente
By
Price: $2.99 USD. Words: 3,190. Language: Spanish. Published: August 16, 2012. Category: Nonfiction » Business & Economics » Customer relations
Son 150 frases con las que puede entender los fundamentos de la atención y el servicio al cliente. Es una herramienta práctica y rápida de leer, útil para todo prestador de servicio que desea refrescar sus conocimientos y mantenerse enfocado en sus clientes. Están basadas en el libro Carta de un Cliente Exigente, en el cual se aborda el tema contado desde la perspectiva de un cliente.
The New Office (The Telemarketers Show)
By
Price: $0.99 USD. Words: 4,700. Language: English. Published: December 31, 2012 by ASJ Publishing. Category: Screenplays » Comedy
From the masterminds C.A.Milson & J.D.Rebel come this new comedy movie all about those people we love to hate.... Telemarketers! In this movie, we are introduced to Mick, who decides to move to team to a new office. But will he get lost on his first day? Will Gonzales make good on the office bet? And just where is Navarro?
Sick of Healthcare
By
Price: $4.99 USD. Words: 19,170. Language: English. Published: August 27, 2013 by Media Over Moonlight. Category: Essay » Business
Trapped in a job with limited advancement potential, Sick of Healthcare takes the reader inside a health insurance call center where the employees care more about casual day dress code options than work. Chaz Yorick has been writing and performing poetry for over a decade and has been working soul crushing jobs for longer than that. Sick of Healthcare is his first published non-poetry work.
Day In & Day Out
By
Price: Free! Words: 5,300. Language: American English. Published: March 24, 2014. Category: Fiction » Science fiction » Short stories
Our would be hero is off to a terrible start. Waking up hung over, heading to work like a zombie, and talking to people he doesn't like; a call center customer service rep. Usually, he deals with upset customers, taking insults and angry outbursts with an almost stoic attitude. Until one day, he gets a call from a strange woman claiming to be from another world, and that his world will soon end!