The End of Terrorism    by Rakesh Sethi
Price: $0.99 USD. 12290 words. Published on January 11, 2009. .
In the frenzy of general elections, candidates were busy vying for media attention. The outcome had been ever so slightly manipulated by a sinister foreign hand. A calculated plan had been carried out,by a group, so bent to destroy the will of the people. Several forces, both from living and dead resonate and lead to uncovering of world's first bloodless plot.

Help Desk 100 Success Secrets: Need to Know Insights, Tips and Tricks on Computer Help Desk and IT Support, Help Desk Software, Business Benefits, Jobs and Much More    by
Price: $19.95 USD. 32530 words. Published on June 9, 2009. .
Addresses the top 100 consultancy & education forum questions, with tips & success factors on success with and in Help Desk customer service, management & IT support roles and environments.

Pick Up The Phone    by C.A. Milson
Price: $0.99 USD. 17650 words. Published by ASJ Publishing  on September 30, 2009. .
Telemarketing has come along way since it began some 50 years ago. This book will show you the history of telemarketing, how business has changed over the years, the best way to recruit the top talent, telemarketing scams, why the art of Working From Home is dead and why some call centers fail when others succeed. Written by a professional who has 15 years of multi-national experience

Call Centre: The Musical    by Jeff Rose-Martland
Price: Free! 11790 words. Published on April 29, 2010. .
Join Frances on her first day as a call centre agent. Meet the zany staff and the problem customers and sing along! Written by a recovering agent who guarantees accuracy, Call Centre: The Musical is a fun ride through the obscure and secretive world of who takes our calls and what is really going on while we are holding.

Goddess 9 to 5    by A.M. Burns
Price: $0.99 USD. 6420 words. Published on August 24, 2011. .
A comedic look into the modern life of Diana, Goddess of the Hunt, as she spends time working for "Higher Power" the call center that all the Gods now use as first contact with their worshipers.

Tech Support vs. Customer    by Vortex 
Price: $0.99 USD. 4050 words. Published on May 17, 2012. .
Manuscripts of funny conversations between tech support or call center agents and their customer.