Meet the Challenge of Change in 7 Steps (When Bears Listen to Rabbits)
by James Dillon
This book presents 7 steps of a change process, with each step illustrated by successful, innovative companies and managers.
With the help of an exclusive test, readers can validate their ability to be actors who manage their own change processes.
The final section is a "business tale" -- When Bears Listen to Rabbits -- used to illustrate Emotional Intelligence in action.