Listening: Models and Procedures by Dr. Richard D. Halley
Approx. 41,950 words.
Published on July 11, 2011.
Learn how to become a much more effective listener. The book describes the listening process in cognitive processing terms and explains them in language that is accessible to the average reader. Knowing how information is processed as you listen can help you become a more effective listener. Later sections describe a set of skills that are critical for the effective listener.