Books tagged: communication at work

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Found 27 results

Talk To Impress
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Price: $5.97 USD. Words: 10,130. Language: English. Published: June 24, 2011 by CPublishing. Category: Nonfiction » Self-improvement » Confidence and self-esteem
Say What You Mean, Mean What You Say and Deliver It With Panache!
Listening: Models and Procedures
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Price: $9.99 USD. Words: 41,950. Language: English. Published: July 11, 2011. Category: Nonfiction » Relationships and Family » Reference
Learn how to become a much more effective listener. The book describes the listening process in cognitive processing terms and explains them in language that is accessible to the average reader. Knowing how information is processed as you listen can help you become a more effective listener. Later sections describe a set of skills that are critical for the effective listener.
Think Before You Ink! Write, so they will read it.
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Price: $3.99 USD. Words: 19,860. Language: English. Published: August 18, 2011. Category: Nonfiction » Reference » Writing skills
Effective writing communicates your message in a way that makes it easier for the reader to relate and react positively to what they (reader) understand. Effective writing is helped or enhanced by ‘charting-a-course’ to convey your message with impact. Learn to apply simple tips and techniques from the author of over 25 business, leadership, sales and career publications.
Body Language in Business
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Price: $0.99 USD. Words: 16,490. Language: English. Published: October 5, 2011. Category: Nonfiction » Business & Economics » Management and human resources
This book will teach you the body language basics and how to apply them to every business situation that requires interaction with other human beings. An in-depth knowledge of body language is an invaluable tool in business. It is also a fascinating subject and even a little knowledge can produce remarkable results.
Effective Communication-Listening is More Powerful than Speaking
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Price: $1.99 USD. Words: 1,560. Language: English. Published: December 14, 2011. Category: Nonfiction » Relationships and Family » Family health
Ever wondered why some people have more power over others than you do? Ever wondered why some leaders are more effective than others? Ever considered why you don’t connect with others the way you think you should? If so, this 7-minute read is going to change your life.
Pistols to Press: Lessons on Communication From an FBI Agent and Spokesman
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Price: $9.99 USD. Words: 35,120. Language: English. Published: January 18, 2012. Category: Nonfiction » True Crime » Nonviolent
Pistols to Press is about Jeff Lanza’s career as an FBI Special Agent and his transition to one of the Bureau’s most widely recognized and effective spokesman. The delightful anecdotes - how he dealt with likes of Larry King and Connie Chung - provide powerful lessons to help the reader become a more effective communicator.
Do You Face These Culture Challenges In Your Company or Team?
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Price: Free! Words: 3,620. Language: English. Published: April 26, 2012. Category: Nonfiction » Business & Economics » Motivational
Do You Face These Culture Challenges In Your Company or Team?
Skills for Employability Part One: Pre-Employment
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Series: Lifelong Learning Personal Effectiveness Guides, Book 3. Price: $3.99 USD. Words: 24,740. Language: English. Published: May 17, 2012. Category: Nonfiction » Business & Economics » Careers / job hunting
Skills for Employability Part One Looks at skills needed to get into and stay in work: preparing for work, job applications and interviews, working effectively, and ICT skills in the workplace. Each chapter details the Learning Outcomes and relevance to other qualifications. The book has some illustrations to enhance text and links to websites e.g. for legislation which will provide interaction.
Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
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Price: $9.99 USD. Words: 16,970. Language: American English. Published: August 10, 2012. Category: Nonfiction » Business & Economics » Management and human resources
Assertiveness leads to respectful, supportive relationships, greater employee engagement, and better outcomes. This book helps healthcare employees develop the mindset and language skills for being effectively assertive, not aggressive or passive, in daily interactions with coworkers, patients, and families. It includes case situations, self-assessment tools, and exercises for engaging employees.
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager
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Price: $9.99 USD. Words: 79,950. Language: American English. Published: August 10, 2012. Category: Nonfiction » Business & Economics » Management and human resources
Best Seller! This book describes seven powerful strategies critical to service excellence and improving HCAHPS. These strategies are effective, simple, and easy, and can be implemented in your organization immediately. They help you hire for customer service, remove barriers, solicit customer feedback, and install standards, key words, and much more.