Books tagged: communication in the workplace

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Found 9 results

Effective Communication-Listening is More Powerful than Speaking
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Price: $1.99 USD. Words: 1,560. Language: English. Published: December 14, 2011. Category: Nonfiction » Relationships and Family » Family health
Ever wondered why some people have more power over others than you do? Ever wondered why some leaders are more effective than others? Ever considered why you don’t connect with others the way you think you should? If so, this 7-minute read is going to change your life.
Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
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Price: $9.99 USD. Words: 16,970. Language: American English. Published: August 10, 2012. Category: Nonfiction » Business & Economics » Management and human resources
Assertiveness leads to respectful, supportive relationships, greater employee engagement, and better outcomes. This book helps healthcare employees develop the mindset and language skills for being effectively assertive, not aggressive or passive, in daily interactions with coworkers, patients, and families. It includes case situations, self-assessment tools, and exercises for engaging employees.
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager
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Price: $9.99 USD. Words: 79,950. Language: American English. Published: August 10, 2012. Category: Nonfiction » Business & Economics » Management and human resources
Best Seller! This book describes seven powerful strategies critical to service excellence and improving HCAHPS. These strategies are effective, simple, and easy, and can be implemented in your organization immediately. They help you hire for customer service, remove barriers, solicit customer feedback, and install standards, key words, and much more.
Working Together for Professionals in Health Care: Communication Skills for Collaboration and Teamwork
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Price: $9.99 USD. Words: 13,700. Language: English. Published: August 22, 2012. Category: Nonfiction » Business & Economics » Management and human resources
The quality of relationships among coworkers has a profound impact on patient and family experiences. Positive coworker relationships are key to employee engagement, morale and job satisfaction, as well as efficiency and effective service delivery. This book identifies the skills for creating and sustaining harmonious relationships, and includes practice exercises, self assessments and activities.
Nurses Communication Skills Handbook: How Your Words and Actions Affect People in Your Care
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Price: $3.75 USD. Words: 8,190. Language: English. Published: August 14, 2013. Category: Nonfiction » Health, wellbeing, & medicine » Medicine
This handbook is specifically designed to help you sharpen your professional communication skills and make you more effective than you already are. In short you are more effective because clear communication reduces stress and enhances comfort. These innovative techniques are "learnable." This book is meant to complement and enhance the hard skills you use daily on the job.
The Traditionalists
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Series: Generational Insights, Book 1. Price: $4.95 USD. Words: 3,640. Language: English. Published: August 27, 2013. Category: Nonfiction » Business & Economics » Management and human resources
the traditionalists is one of a 4 part series of generational books (the traditionalists, the baby boomers, generation X, and the millennials) designed to provide the reader with a better understanding of the oldest generation in today's business world. their background, goals, contributions, and behavioral patterns are discussed.
Baby Boomers
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Series: Generational Insights, Book 2. Price: $4.95 USD. Words: 3,490. Language: English. Published: August 28, 2013. Category: Nonfiction » Business & Economics » Workplace culture
he label “baby boomer” refers to those born between 1946 and 1964, and the first baby boomers became eligible for retirement in 2011. the baby boomers are often compared to the Millennial generation, but that comparison falls short of being exact. some 330 individuals turned 60 each hour once the exodus from the workplace began, and their exodus triggers a significant knowledge drain.
3 Steps to Better Relationships
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Price: $4.99 USD. Words: 7,580. Language: Canadian English. Published: January 23, 2014. Category: Nonfiction » Relationships and Family » Family relationships
3 Steps to Better Relationships guides you through the key process of developing the core mindset & skillset for improving all relationships. When applied consistently, it enables you to better control your life experience. The content of this booklet is meant to be practiced consistently until it ‘takes hold’ and becomes automatic. When it does, your life will never be the same.
Face to Face in the Workplace: A handbook of strategies for effective discussions
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Price: $7.99 USD. Words: 47,950. Language: English. Published: May 27, 2014 by Careertrain. Category: Nonfiction » Business & Economics » Management and human resources
Looking to improve your people management skills? This is an accessible guide to every meeting, discussion or difficult conversation you will need to have. Written for busy managers and leaders who need quick solutions, Face to Face in the Workplace will equip you with all the tools and strategies you’ll need to get it right every time.