Books tagged: communications training

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Found 4 results

Communication Is At The Core Of Every Business And Relationship - A Short Course
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Price: $2.99 USD. Words: 15,130. Language: English. Published: May 5, 2012. Category: Nonfiction » Business & Economics » Business communication / general
Communication is at the core of every business. Without effective communication no business can thrive and grow. The challenge of effective communication is one we all face. In 1948 Dr Albert Einstein declined the invitation to become the first president of the new state of Israel. The greatest conceptual and technical genius of his time declined on the grounds that he was not qualified.
Working Together for Professionals in Health Care: Communication Skills for Collaboration and Teamwork
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Price: $9.99 USD. Words: 13,700. Language: English. Published: August 22, 2012. Category: Nonfiction » Business & Economics » Management and human resources
The quality of relationships among coworkers has a profound impact on patient and family experiences. Positive coworker relationships are key to employee engagement, morale and job satisfaction, as well as efficiency and effective service delivery. This book identifies the skills for creating and sustaining harmonious relationships, and includes practice exercises, self assessments and activities.
Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience
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Price: $9.99 USD. Words: 15,810. Language: English. Published: August 23, 2012. Category: Nonfiction » Business & Economics » Human resource management
This nuts and bolts guide reinforces a customer orientation and develops key customer-oriented behaviors. It includes self-assessment and practice exercises that make employees more conscious of customer needs and adept at meeting these needs daily. This is a terrific text for staff development and improving service excellence in healthcare.
3 Steps to Better Relationships
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Price: $4.99 USD. Words: 7,580. Language: Canadian English. Published: January 23, 2014. Category: Nonfiction » Relationships and Family » Family relationships
3 Steps to Better Relationships guides you through the key process of developing the core mindset & skillset for improving all relationships. When applied consistently, it enables you to better control your life experience. The content of this booklet is meant to be practiced consistently until it ‘takes hold’ and becomes automatic. When it does, your life will never be the same.