Books tagged: employee care

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Found 2 results

Please Hold! Ruminations of an Agent
By
Price: $14.95 USD. Words: 41,000. Language: English. Published: May 16, 2010. Category: Nonfiction » Business & Economics » Management and human resources
Please Hold! turns the spotlight on the dark corners of the production floor. Former agent and noted expert, Jeff Rose-Martland reveals the good, bad, and hideously ugly sides of call centre work. Part advice, part observation, this is an essential read for industry pros. Playful, provocative, and positively poignant, Please Hold! reveals the warts and beauty-marks of a billion-dollar business.
The Superstar Staff Solution
By
Price: Free! Words: 29,420. Language: English. Published: March 29, 2011 by Paul Hurst. Category: Nonfiction » Business & Economics » Human resource management
Revere excellence in your business by bringing out the natural superstars in your staff. Whatever your business position or title, no matter whether you are responsible for one or a hundred staff, there is imperative information, strategies and method revealed in this book to help you find, recruit, train, nurture and bring out the Superstar performance from your employees.