All Employees Are Marketers    by Richard Parkes Cordock
Price: Free! 11130 words. Published on February 12, 2010. .
Still Think That Marketing is Just the Responsibility of Your Marketing Department?” Think again! The fact is ALL your employees and managers — regardless of their title, job description, level of seniority or length of service are ultimately responsible for increasing your revenues and profits.

Reasons 2 Reward    by Ann-Maree O'Neill
Price: $14.99 USD. 19760 words. Published by Terryberry  on October 27, 2010. .
Employees need to be motivated and engaged for businesses to maximize productivity and profits. Reasons 2 Reward provides a formula for designing and implementing a reward program that creates a motivating work environment and helps leaders take their business to the next level. Look after your people + Look after your customers = Maximum Profits. The solution is simple!

Engage! How to Create the Best Employee Engagement Program for Your Organization    by Mary King
Price: $8.99 USD. 53140 words. Published on November 10, 2010. .
What is Employee Engagement? And why should I care? I was one of the leaders asking these questions. Perhaps you are too. Get ready for a trip behind the Corporate Curtain to explore the new gold standard in management. This accessible guide shows you how to create an Employee Engagement program that fits your organization — resulting in new growth, increased profits and empowered employees.

Master Your Destiny    by Manager Development Services
Price: $5.99 USD. 71990 words. Published on August 9, 2011. .
"Master Your Destiny" explains how people give away the innate power they are born with and allow others to direct their lives. You will examine the power "self-defeating behaviors" have to cause a person to sabotage the one experience they want most. You will also explore the power of self-esteem to define and reclaim this power, allowing a person to take back control of his or her destiny.

90 Steps to Employee Engagement & Staff Motivation    by Finlay Morrell
Price: $7.99 USD. 37260 words. Published on August 12, 2011. .
Learn how one Manager increased his operations employee engagement score and shot his site up the organisations employee survey league table. 90 steps to take in order to improve employee engagement and staff motivation. Covers communication, respect, leadership, learning, development, having fun, working environment and behaviours.

How To Motivate Employees - Getting People To Work With A Spring In Their Step Without Increasing Pay    by Shelley Holmes
Price: $8.99 USD. 7330 words. Published on November 16, 2011. .
Inspiring and motivating employees to be at their best can be made simple! Get beyond the carrot and stick method of motivating employees if you want a team filled with people who are self-motivated, feeling good about what they are doing and providing excellent results. No matter your leadership level you can use these ideas to create a buzz in your team that others will notice.

Unleash Employee Engagement: 7 Initial Conditions for Outstanding Results    by Wally Hauck
Price: $0.99 USD. 10450 words. Published on January 16, 2012. .
Employee engagement is the emotional “energy” employees feel for their organization or their team such they are willing to exert extra voluntary effort to achieve success for all. Employee engagement is the new competitive advantage. This book provides leaders with 7 conditions leaders can create that create an environment where engagement can naturally emerge.

Do You Face These Culture Challenges In Your Company or Team?    by Richard Parkes Cordock
Price: Free! 3620 words. Published on April 26, 2012. .
Do You Face These Culture Challenges In Your Company or Team?

Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers    by Wendy Leebov, Ed.D.
Price: $9.99 USD. 16970 words. Published on August 10, 2012. .
Assertiveness leads to respectful, supportive relationships, greater employee engagement, and better outcomes. This book helps healthcare employees develop the mindset and language skills for being effectively assertive, not aggressive or passive, in daily interactions with coworkers, patients, and families. It includes case situations, self-assessment tools, and exercises for engaging employees.

Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager    by Wendy Leebov, Ed.D.
Price: $9.99 USD. 79950 words. Published on August 10, 2012. .
Best Seller! This book describes seven powerful strategies critical to service excellence and improving HCAHPS. These strategies are effective, simple, and easy, and can be implemented in your organization immediately. They help you hire for customer service, remove barriers, solicit customer feedback, and install standards, key words, and much more.