Books tagged: healthcare management

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Found 8 results

The Surgeon's Hearse
By
Price: Free! Words: 800. Language: English. Published: January 19, 2011. Category: Fiction » Humor & comedy » General
Hello, Center for Medicare Services, I need to report an incident in our surgery center. Actually, I need to know if I need to report this incident. And I need to know if I need to report it, how I need to report it. I don't know if there are any V, G, CPT, ICD-9, ICD-10, PQRS or any other acronym soup codes you guys got for what just happened...
Running Over a Chinaman
By
Price: $2.99 USD. Words: 42,040. Language: English. Published: June 28, 2011 by MoshPit Publishing. Category: Fiction » Literature » Plays & Screenplays
A tale about surviving in the web of trauma. Running Over a Chinaman explores the effects of repeated trauma on an otherwise sunny mind.
Healthcare's Next Tsunami, A Provider's Primer
By
Price: $1.99 USD. Words: 18,810. Language: English. Published: June 27, 2012. Category: Nonfiction » Health, wellbeing, & medicine » Healthcare issues
The wave like transformation of healthcare started with NASA's need for biological testing, physiological monitoring, and rapid computing. This was one of the first if not the seismic event that started the tsunami’s construct. In this book I outline the transformational pressures driving this change, provide questions and potential solutions that will assist you in meeting this challenge.
关爱的意义 - The Meaning of CAREFUL (Chinese Edition)
By
Price: Free! Words: 1,340. Language: Chinese (simplified). Published: July 10, 2012. Category: Nonfiction » Business & Economics » Human resource management
The Meaning of Careful addresses the pressing need to improve patient safety and cost efficiencies while at the same time nurturing staff morale & improving the patient experience. It offers a unique perspective on the possibilities for change within the healthcare system informed both by Dr Brownʼs hands-on experience as an ER doctor and his involvement in managing change in large corporations.
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager
By
Price: $9.99 USD. Words: 79,950. Language: American English. Published: August 10, 2012. Category: Nonfiction » Business & Economics » Management and human resources
Best Seller! This book describes seven powerful strategies critical to service excellence and improving HCAHPS. These strategies are effective, simple, and easy, and can be implemented in your organization immediately. They help you hire for customer service, remove barriers, solicit customer feedback, and install standards, key words, and much more.
Resolving Complaints for Professionals in Health Care
By
Price: $9.99 USD. Words: 13,320. Language: English. Published: September 12, 2012. Category: Nonfiction » Business & Economics » Management and human resources
Resolving Complaints describes in detail how to properly handle customer complaints. The methods described help the reader communicate with tact, compassion and employ creative problem-solving and follow through. Great for individuals and groups, it includes case situations, self-assessments and practice exercises for sharpening service recovery and complaint-handling with healthcare customers.
It's The Incentives, Stupid!
By
Price: Free! Words: 23,690. Language: English. Published: October 18, 2012. Category: Nonfiction » Health, wellbeing, & medicine » Healthcare issues
Healthcare is plagued by many things, but none is worse than the incentives that drive physician, hospital and patient behaviors. This book is a compilation of 18 months of reflections on those incentives and offers some solutions to the problems at hand.
Health-Care For All: History of a ‘Third-World’ Dilemma
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Price: $14.00 USD. Words: 85,930. Language: English. Published: April 10, 2013 by Amolibros. Category: Nonfiction » Health, wellbeing, & medicine » Healthcare issues
The author argues that a balanced viewpoint between curative and preventive medicine was both essential and the only way forward in both developing and developed countries. That is a simple ‘message’ and the underlying theme in this book.