Books tagged: hospitality industry

The adult filter is active; content marked as adults-only by the author is not listed. To view this content, click the button below to disable the adult filter.

Found 10 results

Tend Bar Like a Rockstar!
Price: $25.00 USD. Words: 38,680. Language: English. Published: July 6, 2010. Categories: Nonfiction » Cooking, Food, Wine, Spirits » Bartending
Tend Bar Like a Rockstar! is an at-home bartending course that replaces bartending school. It goes beyond the basics and teaches you a robust skill set so you can earn the most money possible as a bartender. If you’ve never tended bar before, you’ll skip the “beginner phase” and proceed to expert. If you’re already a working bartender, get ready to increase your income!
A Winning Combination - Servant Leadership and the Hospitality Industry
Price: $2.99 USD. Words: 2,540. Language: English. Published: May 25, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
The hospitality industry has been challenged with providing a successful service experience for guests. In a world where service is on the decline, industry professionals are searching for new methodologies to improve upon service.
Line Level Leadership for Hospitality - Technology and First Impressions
Series: Line Level Leadership for Hospitality. Price: $2.99 USD. Words: 1,550. Language: English. Published: May 26, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Many believe the first impression starts with the guest entering the establishment and encountering the hostess, the bellman, or the front desk clerk. In reality, a guest’s perception of your property begins a long time before they walk through that door. With technology comes a wealth of information that is available to guests anytime they turn on their computer or pick up their phone.
Line Level Leadership for Hospitality - The Customer Experience
Series: Line Level Leadership for Hospitality. Price: $2.99 USD. Words: 2,100. Language: English. Published: May 27, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
The experience the customer encounters at your facility shouldn’t be a mystery. Sure, all organizations should care deeply about customer service, but do they really think about the customer experience? This may lead you to ask, “Isn’t the customer experience the same thing as customer service?”
Line Level Leadership for Hospitality - Revenue Management
Series: Line Level Leadership for Hospitality. Price: $2.99 USD. Words: 3,190. Language: English. Published: July 22, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
The art of revenue management – sounds scary? Many within the hospitality industry see revenue management as an enigma, something left to a computer system or a revenue manager to figure out. This article will help you take the fear out of revenue management in order to yield huge benefits to your property.
Summer Storms
Series: Seasons of Faith, Book 1. Price: $3.99 USD. Words: 81,570. Language: English. Published: December 2, 2012. Categories: Fiction » Christian » Contemporary, Fiction » Christian » Romance
Summer Storms is a story of love, loss and renovation of home and heart.
The Hooker in the Lobby
Price: $9.99 USD. Words: 88,720. Language: Commonwealth English. Published: June 13, 2013 by PubliBook Ireland. Categories: Nonfiction » Biography » Reference
The Hooker in the Lobby captures the essence of working in the hospitality industry – no two days are ever the same!
The Moments That Matter
Price: $2.99 USD. Words: 2,630. Language: English. Published: October 16, 2013. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Business & Economics » Customer relations
Customer service – what image do you conjure up when asked to comment on this subject? Do you picture a positive encounter you experienced, or do you only see negativity – too many bad examples of poor customer service to count!
A Perfect Affair
Price: $8.75 USD. Words: 21,690. Language: English. Published: January 26, 2015. Categories: Nonfiction » Reference » Handbooks and Manuals
Being in the hospitality industry for over 65 years I learned what it takes to operate a successful operation and maintain food and beverage etiquette by suggesting proven facts and systems. With in the contents of this book you will come to realize that appearance, hygine, supervision, preparation, assistance, labor, meetings, details, communication and improvements in order to accomplish the de
Passing Along A Dream - The Story Behind the Center Lovell Inn Essay Contest
Price: $7.99 USD. Words: 29,740. Language: English. Published: March 27, 2015. Categories: Nonfiction » Biography » Autobiographies & Memoirs, Nonfiction » Inspiration » Personal inspiration
“Passing Along A Dream” is the true story behind the first Center Lovell Inn Essay Contest. Bil and Susie Mosca spent twenty years at the Inn and then began the search for a new innkeeper through a unique essay contest. The winning essay and a sampling of the entries are included. The winner and current innkeeper, Janice Sage tells of her dream and how fate stepped in and brought her to Maine.