The Process Approach to Success with ISO 9000    by Thomas Dan Nelson
Price: $14.95 USD. 13880 words. Published by Elderberry Press, Inc.  on January 12, 2012. .
Everyday, organizations struggle with dysfunctional quality management systems (QMSs). Why? Ironically, these organizations have adopted a poor approach to quality management in an effort to achieve registration to ISO 9001—a standard for quality management (more specifically, for assessment of QMSs). The good news: ISO 9001 is easy and much more sensible than previous experience may indicate.