Therapists & Caregivers Communication Skills Handbook: How Your Words and Actions Affect People in Your Care
by Brian E Walsh PhD
Clear communication reduces stress and enhances comfort. As a therapist or caregiver, your ability to appropriately communicate is an integral part of your skill set.
Your words and your actions influence those under your care in ways you may not even imagine. Stress can disrupt clear thinking, scramble short-term memory, and effectively sabotage interpersonal communication.