P5 – IT Managed Services New Touchstone
by Ernie Zibert
If you work in IT Managed Services then this ebook is a must read. It details the elements that comprise best-practice in IT Managed Services pricing models and why your IT pricing should be aligned to P5. If it is not, then you do not have the highest level of transparency in IT costs and moreover you do not have alignment between your IT costs and your demand for IT services.