Negotiate Anything! Secrets to Make Companies Treat You Fairly by Tom & Lynn Wilson
Approx. 62,850 words.
Published on September 13, 2010.
“Negotiate Anything!” is the culmination of a 30 year longitudinal study of customer service -- a first. It is authored by a husband and wife team. It has two audiences. For consumers, it presents secrets to make companies treat them fairly so they get their money’s worth. For businesses, it teaches them how to pull ahead of the competition by providing excellent customer service.