Books tagged: telephone call

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Found: 2 results

A Favor    by Paul Daak
Price: Free! 1180 words. Published on July 6, 2011. .

Norm calls Sven to ask for a favor but neglects to consider Sven's financial predicament.
Telephone Skills for Professionals in Health Care    by Wendy Leebov, Ed.D.
Price: $9.99 USD. 15000 words. Published on September 12, 2012. .

Telephone Skills shares the keys to successful phone conversations, that enhance your organization's reputation. Readers will learn how to handle phone conversations with professionalism, tact and impressive customer service. This resource includes scripts, self-assessment tools and practice exercises, and is great for staff development.