Books tagged: telephone skills

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Found 2 results

Managing Telephone Calls Using English
Price: $2.99 USD. Words: 16,900. Language: American English. Published: November 8, 2012. Categories: Nonfiction » Business & Economics » Decision-making & problem solving
This book was written to provide you with options for improving your communicative competence when telephoning in English. It offers clear, persuasive, and effective methods for achieving what you want by using logic and language as a tool for conveying your ideas. It is designed for non-native speakers of English who want to polish their skills on the phone.
A Quick Guide to Better Telephone Skills
Price: $1.47 USD. Words: 3,000. Language: English. Published: June 9, 2015. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Business communication / general
This book is your quick guide to telephone skills. In five short lessons, you’ll have the skills you need to be the best ambassador you can be for your own company or for your employer’s through your ability to communicate over the phone. The five quick steps in this book will help you refine your telephone skills to your benefit and to your company’s.