Also by Dr Jim Porter:
- How to Coach, Motivate and Improve Performance
- How to Lead for Best Performance
- How to Sharpen Your Leadership Skills
- How to Discover the Leader in You
- How to Manage Time and Workload
- How to Manage Productivity
- How to Leverage Personal Strategy
- How to Devise Personal Strategy
- How to Manage your Start up Business: Sales . Credit Control . Customer Care . Benchmarking
- How to Manage Start up Business: Legal . Purchasing . Negotiating . Pricing . Budgeting . PR
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How to Care for Your Customers
Nonfiction » Business & Economics » Small business and entrepreneurship
Nonfiction » Business & Economics » Customer relations
Rating: Not yet rated.
Published: Jan. 13, 2012
Words: 2,818 (approximate)
Language: English
ISBN: 9781465805553
Short description
Entrepreneurs Brief Guide - How to Care for Your Customers. Almost all successful businesses have an excellent customer care service. In 30 minutes, learn how to: (a) Establish contact with customers, (b) Devise a control system, (c) Follow up on sales, (d) Handle complaints and (e) Care for your customers.Extended description
Entrepreneurs Brief Guide - How to Care for Your Customers.Almost all successful businesses have an excellent customer care service. Defined as caring for your customers during and after their purchase and presenting them with value for money, customer care yields very fruitful results for the business. Satisfied and contented customers become loyal to your business and might also start recommending your company to other friends and acquaintances. It is always easier for business to retain old customers than find new ones.
In 30 minutes, learn how to: (a) Establish contact with customers, (b) Devise a control system, (c) Follow up on sales, (d) Handle complaints and (e) Care for your customers.
Tags
entrepreneurship, start up, small business, customer care, smes, customer relation, marketing customer satisfactionAvailable ebook reading formats
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| Palm Doc (PDB) (for Palm reading devices) | Buy | Download sample |
| Plain Text (download) (flexible, but lacks much formatting) | Buy | No sample available |
| Plain Text (view) (viewable as web page) | Buy | No sample available |
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