Customer Service in a Nutshell

If customer service does not generate loyalty,
there is something wrong with what you are doing.

Any effective approach to customer service is going to result in making people feel good. But the most effective customer service takes it one step further – it creates a relationship. People like to do business with those they like. This book will give you the keys to good customer service. More

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Words: 14,670
Language: English
ISBN: 9781465757449
About Freddy Davis

Freddy Davis is the president of MarketFaith Ministries. He is married to Deborah and has one son, Ken.

Freddy did his undergraduate studies at Florida State University in Speech Communications and received his MDiv and DMin degrees from Southwestern Baptist Theological Seminary.

In addition to his pastoral ministry and work with MarketFaith Ministries, Freddy served overseas as an international missionary for nearly 17 years (in Japan and in the former Soviet Republic of Latvia).

Freddy is the author of numerous books, workbooks and other works.

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