Keeping Customers for Life

By Richard Nickelson
Published by Green King Press
$2.99 Rating: Not yet rated.
Published: April 11, 2012
Words: 1,859 (approximate)
Language: English
ISBN: 9781476118840

Short description

Companies which have a satisfactory percentage of loyal customers have the advantage of channeling funds into a self reinforcing system in which the company delivers constantly evolving superior value and high quality products and services. This book will teach you everything you need to take the customer’s concerns seriously, address these concerns and create excellent customer loyalty.

Extended description

Companies which have a satisfactory percentage of loyal customers have the advantage of channeling funds into a self reinforcing system in which the company delivers constantly evolving superior value and high quality products and services. The element of loyalty is rather hard to accomplish and even harder to nurture, but with the right daily process in place and use without deviation, it is really possible to build the desired loyalty with your customers. But do you know how to keep customers loyal? For any product or service to become a success and sustain itself there is a definite advantage to understanding the target audience and their needs and providing amazing customer service. This book will teach you everything you need to take the customer’s concerns seriously and implement the necessary steps to address these concerns and create exceptional customer service. This not only relieves the customers concerns but also establishes the company’s commitment to the customer sa.. (Read more) Companies which have a satisfactory percentage of loyal customers have the advantage of channeling funds into a self reinforcing system in which the company delivers constantly evolving superior value and high quality products and services. The element of loyalty is rather hard to accomplish and even harder to nurture, but with the right daily process in place and use without deviation, it is really possible to build the desired loyalty with your customers. But do you know how to keep customers loyal? For any product or service to become a success and sustain itself there is a definite advantage to understanding the target audience and their needs and providing amazing customer service. This book will teach you everything you need to take the customer’s concerns seriously and implement the necessary steps to address these concerns and create exceptional customer service. This not only relieves the customers concerns but also establishes the company’s commitment to the customer satisfaction guarantee.
(Less)

Tags

customer service, customer loyalty, repeat business, customer retention, keeping customers for life, continuous sales, repeat sales, creating customer loyalty, excellent customer service, customer loyalty tips

Available ebook reading formats

Single purchase gains access to all formats. How to download ebooks to e-reading devices and apps.

Format	Full Book	Sample First 15%
Online Reading (HTML, good for sampling in web browser)	Buy	View sample
Kindle (.mobi for Kindle devices and Kindle apps)	Buy	Download sample
Epub (Apple iPad/iBooks, Nook, Sony Reader, Kobo, and most e-reading apps including Stanza, Aldiko, Adobe Digital Editions, others)	Buy	Download sample
PDF (good for reading on PC, or for home printing)	Buy	No sample available
RTF (readable on most word processors)	Buy	No sample available
LRF (Use only for older model Sony Readers that don't support .epub)	Buy	Download sample
Palm Doc (PDB) (for Palm reading devices)	Buy	Download sample
Plain Text (download) (flexible, but lacks much formatting)	Buy	No sample available
Plain Text (view) (viewable as web page)	Buy	No sample available

Reviews

Log-in to write a Review   Log-in to add a Video Review

This book has not yet been reviewed.

Reason for report:
— Select a reason — Book is or contains spam Book infringes copyright Same content is published elsewhere with different author (for ex., by private-label rights) Duplicate Incomplete work (such as sample or serial) Should be marked adults-only Category is inappropriate Poorly formatted Nudity or other inappropriate content on cover Nudity or other inappropriate visual content in book Inappropriate erotica content Cover image is improper Content is inappropriate Other violation of Terms of Service Other reason not shown above.

Additional details: