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on July 28, 2010 :
Excellent read! I was particularly intrigued with one chapter called "Technique that Separates the Rockstars from Wannabes". The chapter title alone is hilarious and drew me in.
Great writing style! No school could have taught it any better!
(reviewed the day of purchase)
on July 22, 2010 :
OMG! This book was easy & fun to read! Even with little to no knowledge of the hospitality industry, it made sense. Think I'll change my choice of careers...I wanna be a rockstar!
(reviewed within a week of purchase)