Effective Listening Skills for Counsellors and Care Givers.

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This guidebook provides a number of proven verbal as well as non-verbal techniques and will be useful for anyone who wishes to improve their listening skills. The guide is based on current research as well as many years of counselling experience and provides images and a practical case study so that the reader can view the techniques in action within the proper context. More

Available formats: epub

Words: 5,720
Language: Commonwealth English
ISBN: 9780620548670
About Jimmy Henderson

Jimmy has an Honours degree in Philosophy (metaphysics), a post-graduate certificate in Trauma Counselling and a Master’s’ degree in Psychology from the University of South Africa. He is presently busy with his PHD in Psychology with UNISA.

He is a specialist in human thinking and behaviour and is now self-employed as a chartered practitioner in Organisational Development, specialising in people and change management. He offers his consultancy services to companies which wish to improve worker motivation, performance, quality and client service.

Jimmy was previously an HR director and a service delivery programme-manager until his retirement. He has since worked part-time as a trauma counsellor for a large South African bank and also lectured at a local management school. He is presently also a distance (online) facilitator for a college in Cape Town, South Africa and has also been a volunteer Lifeline counsellor and trainer for many years.

Jimmy has studied mind and spirit for over thirty years as a member of the Rosicrucian Order (AMORC) and is the published author of a number of books and many articles on emotional, mental and spiritual self-improvement . He and has spoken many times on local SA radio stations as a guest speaker on his books, as well as emotional/psychological issues, parenting and relationships. In his books and articles he combines psychological research with metaphysics and spirituality and it is this grounding that makes them unique.

He believes that his purpose at this time is to help persons who are sincere in their striving for self-improvement and development to find their way along their particular path. In this way he also sees himself also as a teacher, having the ability to explain truth in a simple and practical way. He is available to give talks to groups in South Africa

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Reviews

Review by: Jim Wawro on Jan. 13, 2013 : (no rating)
This ebook captures active listening in a nutshell, including reflecting back to the speaker, effective word usage, and body language interpretation. If you want to help someone get to the bottom of an issue they’re experiencing, this great little guidebook will get you there. Highly recommended.
(reviewed the day of purchase)

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