Apex Computer - How to start a successful home computer business
The definitive guide to the home based computer repair business including exactly how we did it!
This guide will help you with:
• Business models
• Outlines of the computer industry
• Step by step guide on repairs
• Company policies
• Supplies needed
• Competition More
The Business Model
While the term “business model” is used by most, I prefer to pronounce it “philosophy”.
As Apex Computer began to take shape, I discovered some personality traits within me that I felt it imperative were transferred to my business. I pride myself a fair, decent person. I am one of those types that see’s the good in humanity and assumes that everyone has a good heart until proven otherwise. Also, I believe everyone deserves a fair shake, even if they make poor decisions or mistakes.
Adopting my philosophy to Apex was easy. I created practices that support my overall philosophy:
• Treat customers fairly
• Never take advantage of ignorance – we must educate and provide a service
• Give free advice, even if it discourages business
• Never charge customers more than it takes to run the business and live a healthy life
The mission statement that I developed is as follows:
”Apex will provide Chatham-Kent with an affordable alternative for computer repair. We will provide free advice and diagnostics, and take a completely honest approach to our customer’s needs”
The business model or philosophy you use will guide your business more than you know, and ultimately lead to its success, or its failure.