Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead

Have you ever been shocked by a harsh or angry reaction from a spouse? A parent? Or a co-worker? Even when you are trying to be helpful and sympathic?

It happens to all of us, because while our intentions may be great, the WAY we communicate -- what we say, and how we say it, can sabotage our efforts. Now you can learn how to change what you say, reduce conflict and anger in your relationships. More

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About Robert Bacal

Robert Bacal is a book author, business consultant, trainer and educator. His books published by major publishers (McGraw-Hill & Alpha Press - 'Idiots' Guides) have sold over half a million copies worldwide and been translated into a number of languages including French, Spanish, German and Chinese.

In addition he writes and publishes through his own company Bacal & Associates, and is located near Ottawa, Canada.

His academic background (M.A. and Ph.D. course work completed) in Applied Psychology allows him to bring a unique, yet practical perspective on human communication, conflict, customer service and management.

http://work911.com

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