Microsoft Word 2010 Tips & Tricks: You Know Word, But Do You KNOW Word?

You know Word...but do you really KNOW Word?

This is not a book about how to use Word. Lots of people have already written about that. This is a book about how to USE Word. How to bend it to your will. How to be creative with its tools to achieve exactly the look you want.

How to do what you already do, but in half the steps.

Fully illustrated. More

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About Alicia Katz Pollock

Approximately 30 years ago, when she was 13, Alicia received her first computer, an Apple IIc. She immediately designed a database for her father’s dental practice to automatically send postcards to his patients every 6 months to come in for a checkup and cleaning. Her passion for computers grew as she did.

A natural teacher, Alicia earned her Master of Arts in Teaching, but instead of turning to the public schools, she developed computer curricula.

She blends the skills of technology, the art of communication, the patience of a trainer, the wisdom of a business consultant, and the detailed eye of an obsessive/compulsive to bring you the finest in business solutions.

She has authored several courses for in Microsoft Office applications for both PCs and Macs.

Visit her YouTube channel,, for short videos of some of the techniques found in the Tips and Tricks section of her website.

She has extensive Certifications including:

•Microsoft Certified Trainer
•Microsoft Accredited Instructor
•Microsoft Certified Application Specialist in Word, Excel, Access, PowerPoint, and Outlook
•Microsoft Office Specialist, Master Level
•Quickbooks Certified User
•Intuit ProAdvisor
•Apple Consultants Network
•Apple Certified Support Professional, 10.5
•Apple Certified Support Professional, 10.7
•Master of Arts in Teaching, Tufts University 1991


Microsoft Word 2010 Tips & Tricks: You Know Word, but Do You KNOW Word?
See our Microsoft Word Tips & Tricks in action! This video was made while producing this very book, using the techniques described in its pages.

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