Carriers of Information: A Canadian Approach to Records Management

Digital information is now the norm, yet traditional principles of records management are enduring. The Canadian social and legal environment sets the stage for applications and programs. The methodology and models help preserve unique business documents of an organization. Educators and managers will find this text is a wealth of balanced course material useful for curriculum and training.

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About P. Fern Phillips

Fern’s 27-year career in Information and Records Management has included extensive experience in Government, Public, and Private sectors in Calgary, Alberta, including consulting and educational capacities. From the very start of this career Fern recognized a gap in the research, and she read and extracted from Canadian legislation and case law and became one of the few Canadian non-legal experts in the relationship of records, admissibility and retention to Canadian Law. Fern was an Instructor at the Southern Alberta’s Institute of Technology (SAIT), Calgary, Alberta from 1988-2006.

Fern maintains the CRM designation from the Institute of Records Managers (ICRM) in good standing continuously since 1988. She has been a member of ARMA since 1987. Although recently retired, she has retained membership in the ICRM and ARMA.

Some of Fern’s diverse information management background includes Legal Research, Privacy, EDMS technology, outsourcing, consulting and active and in-active records repositories and electronic technology systems in various industries such as Municipalities, Health, Education, all levels of Canadian government, and Oil and Gas. In these positions Fern managed budgets up to a half million dollars in size for outsourcing organizations, managed up to twenty seven staff positions and interviewed for hire over a hundred individuals in diverse environments over a five year period. Marketing records management in the boardroom and flexibility of delivery was an essential part of the work.

Fern has published a groundbreaking research article on the legislation impacting records keeping in Canada. It was published in April 1995 in the Records Management Quarterly and re-published in 1999 by Carswell Publishing for their Lawfile series.

Fern holds a Masters in Communication Studies and has been a member of Alberta Society of Archivists (1988-1992) and has been a member of the Alberta Museums Society. She has held many volunteer positions in ARMA and in the community, as well as publishing educational articles in industry and trade newsletters and presenting on her legal research to local, national and international ARMA conferences.

Fern has enjoyed writing throughout her life. She was well known for writing reports and articles during her records management career, and continues to write, branching out into fiction writing. Perhaps we will soon see some of her novels on this site.

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