Meet the Challenge of Change in 7 Steps (When Bears Listen to Rabbits)

This book presents 7 steps of a change process, with each step illustrated by successful, innovative companies and managers.
With the help of an exclusive test, readers can validate their ability to be actors who manage their own change processes.
The final section is a "business tale" -- When Bears Listen to Rabbits -- used to illustrate Emotional Intelligence in action. More

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About James Dillon

For over 30 years now, I accompany individuals and teams in issues involved in change processes in a corporate environment in France. My international clients call on me to create cohesion, reveal talents and reinforce their competitivity in a multicultural context. In concrete, pragmatic ways, I contribute to strategic performance by getting companies to build and transmit a shared vision and to integrate diversity as a way to meet their goals.

Who I am
I have carried out « training-action » missions in both English and in French for over 30 years involving communication, management, leadership, human resources and negotiation issues, especially for Philips and Sodern (EADS). Since 1999, I have been called on to coach managers, both for individuals and teams. I base my coaching approach on multi-level listening, on a systemic vision as well as situational management, cognitive and behavioral tools.
My qualities as a facilitator have been proven in the following fields: finance, telecommunications, information systems, electronics, construction, aeronautics and medical.

Professional coach
I received a first level of coaching training provided by Brigitte Warnez and based on the principles set down by Vincent Lenhardt, the founder of the coaching profession in France. I broadened my knowledge of coaching with a certification program conducted by Mediat-Coaching in Paris; I obtained a Myers Briggs Typology Indicator (MBTI) certification. I am also accredited to use Team Management Systems (TMS) in order to work on team dynamics, as well as Opportunity Orientation Profile (OOP).

I underwent intensive training on theatrical and vocal techniques with E. Martin-Brown (London, 1976-77). Today, I accompany managers who need to speak and communicate masterfully in public.

Keynote speaker
As a Professional Speaker (www.speakersacademy.com), I give conferences on dynamic change processes, leadership and teamwork as well as on integration, diversity and sustainable development challenges in corporate settings. In a more technical context, I have designed and facilitated programs on safety issues with groups of engineers, studying cases of industrial and transportation accidents combining technical, organizational and human errors.

Writer
Starting in 2002, I wrote articles in both French and English for www.mediat-coaching.com. I co-authored a book published in French, “Réussir le défi du changement en 7 étapes” (Meet the challenge of change in 7 steps) with Brigitte Warnez, ex-director of development at L’Oreal, illustrating it with a management allegory (“When Bears listen to Rabbits”) about a team facing change.

Networks and affiliations
My educational background includes a degree in Theater and Literature from Tufts University in Boston. As member of the French Association for Directors of Human Resources (ANDRH), I participate actively in HR taskforces. As an accredited member of the European Mentoring & Coaching Council (EMCC), I contribute to promoting professional ethics and practices. I provide commentary on the French web radio for entrepreneurs, www.widoobiz.com

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