Managing the Maze - Your Guide to Position Classification and Position Management

Managing the Maze –Your Guide to Position Classification and Position Management...is the second book in the series by author Susan Custard. Bringing more than 30 years of federal human resources experience to her work, Custard helps managers and Human Resource Directors to execute highly successful programs within the federal government executive service agencies. More

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About Susan Custard

With 30 years of Federal human resources experience, working for several executive agencies (Navy, Interior, Energy), Susan has developed an outstanding reputation for her knowledge and expertise in executive level staffing and selection. As both a Federal Employment Manager and HR Director for several Federal agencies, Susan directly managed agency level SES selection processes, including coordinating with the Office of Personnel Management to satisfy their requirements on SES selections. Susan uses her knowledge and insight of the SES selection process to design successful and focused job search strategies and competitive application materials for each client.

Susan specializes in offering customized services to clients that can include either SES ECQ consulting or SES coaching. Susan's services in SES ECQ consulting include comprehensive application development, content strategies, content analysis, discussion and brainstorming on leadership examples, competency analysis and decision-making, writing and focusing strategies. Other clients can benefit from Susan's approach to SES coaching, which includes strategic career planning and counseling, leadership task and training development focused on entering SES and CDP programs for future SES applicants. Susan excels in developing effective partnerships to coach clients to develop a comprehensive package that includes superb written application materials and interview preparation.

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