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10 years as a line manager including production and operations management roles, 11 years as a consultant including recruitment consulting and management consulting. 8 years in own business helping businesses simplify they work, including writing and professional speaking. BAppSc. GradDipIT. More information at www.businesssimplification.com.au.
These days I am work mostly as a freelance writer and ghostwriter. More info at www.davidbrewster.com.
on Aug. 06, 2010 :
I bought this as a replacement for my previous copy as I had lost it so I knew what to expect. It is a useful management tool with a programme that works and presents a complex theory in a simple narrative style. I recommend this book for anyone who has been scared by the thought of Six Sigma but would like some of the results it can produce.
(reviewed within a month of purchase)