The SDM Formula: How Many Accounts Can One SDM Manage?

This free e-book supplies a formula to the question; How many accounts can one Service Delivery Manager (SDM) manage? A must read for ICT sourcing professionals and external service providers.
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Price: Free! USD
Words: 2,070
Language: English
ISBN: 9781311837820
About Ernie Zibert

Ernie Zibert is a senior IT sourcing professional and brings 20+ years international management experience across government, communications and media, and finance industries. His transferable skills include IT sourcing strategy and governance, and financial, relationship and commercial management of external service providers. Annual spend under management includes up to $200M AUD along with 20% savings.

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