This book is meant to be a guide to online self publishing.... I have attempted to note down all the issues, problems and solutions that I have found along the way. This is what I have learned in the past 2 and a half years of successful self publishing....
Hopefully the information within this book will help and inspire many budding authors on the journey to self publishing.
Communication is at the core of every business. Without effective communication no business can thrive and grow.
The challenge of effective communication is one we all face.
In 1948 Dr Albert Einstein declined the invitation to become the first president of the new state of Israel. The greatest conceptual and technical genius of his time declined on the grounds that he was not qualified.
The main focus of this course is to provide the necessary skills for effective customer service.
The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.
Well trained staff have confidence and enjoy their work. They are more effective in what they do.
Excel Techniques Manual
Students, business professionals, anybody that is looking to improve there excel knowledge and capabilities
Time to master:
A couple of hours to complete the explanations. The more time you spend practising the examples the more proficient you will become.
An optometric practice can be an intimidating environment at the best of times.
With this course emphasis will be placed on professional etiquette, product information, visual aberrations, diseases of the eye, different personality types and how to deal with them, frame styling and sales.
You are on the front line and without professional reception staff no practice can be successful.