SB Marketing Group

Publisher of



Creating Customer Service Champions
By
Price: $9.95 USD. Words: 42,290. Language: English. Published: February 6, 2011 by SB Marketing Group. Category: Nonfiction » Business & Economics » Management and human resources
Creating Customer Service Champions is a must-have tool for customer service managers. It provides highly practical guidance and exercises that help customer service managers transform ordinary customer service representatives into customer service champions. No fluffy feel good stories, just hard-hitting practical advice from a seasoned customer service executive.


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