I live in a small town USA and have three kids. I currently work as a Tech Support Specialist at a local convenience store chain. I have worked with computers for over 10 years and carry a B.S degree in Information Technology.
computer problems are just a part of life. dealing with tech support can be a nightmare but often, it can be avoided. this book is full of tips and tricks that can be used to avoid making that dreaded call to tech support. this book will also help you in assisting tech support to resolve your issue if it becomes necessary.