Researched, written and trialled in education by Associate Professor Janet G. Sayers (and guests). Consists of essays, case studies and stories (fiction and non-fiction) with extra resources and materials that can be used in classrooms.
Interface: Essays, Cases and Stories for Use in Business Education
'‘Babe' and Intercultural Communication’ is a delightful essay used around the world to introduce learners to the principles of intercultural communication, immigration and diversity in a non-threatening and fun way.
'Waiting and Seinfeld' shows how interesting queuing and waiting is by discussing 'The Chinese Restaurant' episode of 'Seinfeld'. The book series ‘Interface: Cases, Essays and Stories for Use in Business Education' is developed from real classrooms and from the research of Associate Professor Janet G. Sayers.
Looks at business apologising using the Air New Zealand TE901 Mount Erebus Disaster. This case was developed with business management students who decided whether or not the organisational apology was 'ethically acceptable'.
‘Les Mills International: A World Class Service’ explains how Les Mills International has become the service leader in group fitness, and world class. This book explains how LMI achieves its value proposition through a focus on results and motivation through music and dance.
‘Individual 4737172: A Short Story’ is a fiction story inspired by a competitive call for fiction to support the struggle for Net Neutrality. In the near-future, an old woman is given a robot cat and makes a surprising decision about her future.
Leadership Practice presents an introduction to the topic of Leadership. A feature of this book is its focus on leadership self-development. Topics covered include definitions of different approaches to leadership, and contemporary leadership dilemmas including leadership and the rise of social media, women in leadership