Nonfiction » Business & Economics » Customer relations

Building a Storybrand Summarized for Busy People
Price: $4.00 USD. Words: 5,360. Language: English. Published: May 27, 2019 and represented by Hodder Publishing. Categories: Nonfiction » Business & Economics » Customer relations
Too often, marketing efforts yield little or no results. In Building a StoryBrand, best-selling author Donald Miller offers a solution that works, by teaching companies how to dramatically improve how they connect with customers and grow their businesses. Miller’s StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses.
Creating The Amazing Dental Visit - Every Patient, Every Visit
You set the price! Words: 17,000. Language: English. Published: January 11, 2017 by Mitchel Schwindt, M.D.. Categories: Nonfiction » Health, wellbeing, & medicine » Oral health, Nonfiction » Business & Economics » Customer relations
Customer Service in your Dental Office is not about job titles; it must be culture. When it comes to delivering exceptional patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort. It is a team sport. The ideas shared in this book are so simple that you often discover that implementing them is a game changer.
Customer Service and Call Centre 101
Price: $2.99 USD. Words: 4,440. Language: English. Published: September 22, 2018. Categories: Nonfiction » Business & Economics » Customer relations
For English as a Second Language (ESL) individuals, English speakers who are pursuing a career in Customer Service, or English speaking representatives who want to improve their customer service skills.
Common Sense Customer Service - Improve Your Job Skills & Provide a Great Customer Experience
Price: $5.99 USD. Words: 18,760. Language: English. Published: October 10, 2016 by Geoff Wells. Categories: Nonfiction » Business & Economics » Customer relations
A must-have to add to your customer service training program. Great for large or small companies. Non-threatening, chatty style - easy to read, easy to absorb. Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy read.
Customer Service Course - Necessary Skills For Effective Customer Service
Price: $2.99 USD. Words: 12,080. Language: English. Published: May 4, 2012. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Sales & selling / management
The main focus of this course is to provide the necessary skills for effective customer service. The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers. Well trained staff have confidence and enjoy their work. They are more effective in what they do.
The "How To" of Customer Service
Price: $2.99 USD. Words: 3,530. Language: Australian English. Published: January 2, 2015 by Wayne. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Management
This book covers the essentials of providing excellent customer service
150 Frases para Entender el Servicio al Cliente
Price: $1.99 USD. Words: 3,190. Language: Spanish. Published: August 16, 2012. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Sales
Son 150 frases con las que puede entender los fundamentos de la atención y el servicio al cliente. Es una herramienta práctica y rápida de leer, útil para todo prestador de servicio que desea refrescar sus conocimientos y mantenerse enfocado en sus clientes. Están basadas en el libro Carta de un Cliente Exigente, en el cual se aborda el tema contado desde la perspectiva de un cliente.
Self Defence: The Simple Truth
Price: $1.49 USD. Words: 13,220. Language: English. Published: October 28, 2012. Categories: Nonfiction » Sports & outdoor recreation » Martial arts, Nonfiction » Business & Economics » Customer relations
This books helps to give readers the tools needed to deal with conflict. It simplifies the law on self defence, gives advice on martial arts and the verbal intervention tools to help with any conflict situation. It looks at the psychology of an attacker, the most common attacks and different pre-emptive strikes and their medical implications.

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