Nonfiction » Business & Economics » Customer relations

Surviving Customer Service: A Frontline Employee Field Guide
By
Price: Free! Words: 26,760. Language: English. Published: May 15, 2012. Category: Nonfiction » Business & Economics » Customer relations
Customer Service jobs are no easy task. For many of us, CS will be our first job and set the tone for the rest of our working lives. This field guide is meant to give a leg-up on those first few months on the job by providing insight into customers, coworkers and getting through a day in the life of a customer service agent.
Telephone (or Email) Customer Service
By
Price: Free! Words: 2,200. Language: English. Published: March 31, 2012. Category: Nonfiction » Business & Economics » Customer relations
Quick tips for keeping your customers satisfied and returning year after year.
The Ultimate Guide On How to Be Naturally Persuasive:Influence People Without Manipulative Persuasion Tactics and Strategies!
By
You set the price! Words: 6,520. Language: English. Published: August 25, 2014 by JNR Publishing Group. Category: Nonfiction » Business & Economics » Customer relations
Today we are going to be talking about a special way of influencing or persuasion that is not so much about the tactics and strategies but is as effective if not more so than manipulation! This will allow you to be influential more easily and effortlessly! You'll just naturally become charismatic, highly persuasive to people without even trying too hard!