Nonfiction » Business & Economics » Customer relations

The Top *10* Highly Profitable, Proven, Time-Tested Secrets to Create the Ultimate First and Last Impression with Your Clients
By
Price: $1.97 USD. Words: 4,200. Language: English. Published: February 19, 2015. Category: Nonfiction » Business & Economics » Customer relations
Your customers are heart of your business, and your relationships with your customers will determine if your business succeeds or fails. In this book, John Di Lemme shares his inside secrets to create the ultimate first and last impression with your clients. Plus you will discover how to implement extreme customer service techniques in your business.
Martin Hardware: Customer Service in the Real World
By
Price: $0.99 USD. Words: 1,510. Language: English. Published: February 9, 2015 by Dingbat Publishing. Category: Nonfiction » Business & Economics » Customer relations
When a “big box” hardware and home improvement store opened in northern Houston, only three and a half miles from Martin Hardware, local residents shook their heads and forecast the old store’s closure. After all, how could a 67-year-old hardware in an old converted barn compete in pricing and advertising against such a Goliath? But something funny happened on the way to the pity party…
Quick Guide VII - A Top-notch, Sales-Relationships, Account Management Template
By
Series: Quick Guides to Business. Price: $3.99 USD. Words: 6,620. Language: English. Published: January 11, 2015. Category: Nonfiction » Business & Economics » Sales & selling / management
Virtually all of the large corporations I’ve worked with have each spent millions of dollars ($US) installing customised sales systems and account management processes. This booklet will give you a snapshot of the core wisdom you need to adopt a ‘best-practice’ account management system for a few pounds (£UK) or dollars ($US).
Lead While Serving: An Integrated Approach to Managing Your Stakeholders and Customers
By
Price: $2.99 USD. Words: 11,160. Language: English. Published: January 11, 2015. Category: Nonfiction » Business & Economics » Customer relations
This e- book is designed to provide a workable approach to secure first mover advantages when trying to maintain control while serving demanding stakeholders and customers. The integrated approach proposed will give you a comprehensive roadmap of processes and programs, to address the stakeholder and customer management concerns.It offers a systemic way to make your harried service career tenable.
The "How To" of Customer Service
By
Price: $2.99 USD. Words: 3,530. Language: Australian English. Published: January 2, 2015 by Wayne Back. Category: Nonfiction » Business & Economics » Customer relations
This book covers the essentials of providing excellent customer service
La China No Existe: Observación Comparativa de la Realidad Moderna en China y lo Panorama Económico, Social y Político en Portugal
By
Price: $2.99 USD. Words: 11,720. Language: Spanish. Published: October 26, 2014 by UpliftingBooks Publishing. Category: Nonfiction » Travel » By region
Este libro se muestra altamente relevante y necesario para los empresarios y políticos de cualquier país, buscando establecer comercio y investimento en China, sino también para aquellos que quieren vivir y trabajar en este país.
China Doesn’t Exist: Comparative Observation of the Reality in Modern China and the Economic, Social and Political Overview in Portugal
By
Price: $2.99 USD. Words: 10,910. Language: English. Published: October 26, 2014 by UpliftingBooks Publishing. Category: Nonfiction » Travel » By region
This book shows itself highly relevant and necessary for businessmen and politicians of any country, seeking to establish trade and investment with China, but also for those who want to live and work in this country.
The Ultimate Guide On How to Be Naturally Persuasive:Influence People Without Manipulative Persuasion Tactics and Strategies!
By
You set the price! Words: 6,520. Language: English. Published: August 25, 2014 by JNR Publishing Group. Category: Nonfiction » Business & Economics » Customer relations
Today we are going to be talking about a special way of influencing or persuasion that is not so much about the tactics and strategies but is as effective if not more so than manipulation! This will allow you to be influential more easily and effortlessly! You'll just naturally become charismatic, highly persuasive to people without even trying too hard!
How to Increase Sales Using Customer Value Optimization - Make Money Online
By &
Series: Entrepreneur Books, Book 2. Price: $2.99 USD. Words: 5,600. Language: English. Published: March 15, 2014 by JD-Biz Corp Publishing. Category: Nonfiction » Business & Economics » Customer relations
This book is an introduction and explanation of the processes and techniques that are used by marketing companies to new business ventures and start-ups. It is applicable to all business types that are starting operations, being acquired or looking for consultation in any field. The facts and ideas discussed in this book are the basis of all tactical solutions that many marketing companies use.
The Lemonade Stand
By
Price: $0.99 USD. Words: 790. Language: English. Published: February 23, 2014. Category: Nonfiction » Business & Economics » Decision-making & problem solving
(4.00 from 1 review)
Along the lines of "Who Moved My Cheese?" this book is an extremely clever illustrated look at common errors many small businesses make during their lifetime. Watch this lemonade stand start-up and face serious situations like cost controls and employee theft, in a light easy to understand way. Illustrated by the author's ten year old daughter, you will get the point and enjoy reading this one.
Prevention of Burnout in Human Resource Staff
By
Price: $2.99 USD. Words: 990. Language: English. Published: October 23, 2013. Category: Nonfiction » Business & Economics » Customer relations
Burnout within human resource staff is common. The cause can vary widely and may have one or many contributing factors. This can be detrimental to client relations, productivity and overall efficiency. This EBook is about the causes and prevention of burnout in human services staff and will discuss some of the contributing factors, methods of prevention and ways to assist staff as an HR manager.
The Moments That Matter
By
Price: $2.99 USD. Words: 2,630. Language: English. Published: October 16, 2013. Category: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
Customer service – what image do you conjure up when asked to comment on this subject? Do you picture a positive encounter you experienced, or do you only see negativity – too many bad examples of poor customer service to count!
Extraordinary Customer Service
By
Price: $4.99 USD. Words: 12,810. Language: English. Published: November 5, 2012. Category: Nonfiction » Business & Economics » Customer relations
(4.50 from 2 reviews)
Small size book..with a big prize message. A book on branding your small business to create a feeding frenzy and retain 110% + of your customers. Here's a blueprint of growth that will transform you, your business and your customers. Create extraordinary customer experiences that win customers for life. It reveals tips on going the extra mile. A transformational book on loyalty marketing.
Self Defence: The Simple Truth
By
Price: $1.49 USD. Words: 13,220. Language: English. Published: October 28, 2012. Category: Nonfiction » Sports & outdoor recreation » Martial arts
This books helps to give readers the tools needed to deal with conflict. It simplifies the law on self defence, gives advice on martial arts and the verbal intervention tools to help with any conflict situation. It looks at the psychology of an attacker, the most common attacks and different pre-emptive strikes and their medical implications.
En un quart d'heure, commencez gratuitement à bâtir votre liste !
By
Price: $2.49 USD. Words: 4,670. Language: French. Published: October 1, 2012. Category: Nonfiction » Business & Economics » Customer relations
Que vous ayez un site ou un blog, vous avez envie d'avoir des visiteurs qui ne font pas que passer, mais qui vont rester sur votre site, s'y intéresser et... y revenir. Pour cela rien de mieux qu'un auto-répondeur. Apprenez dans ce guide la marche à suivre, pour créer gratuitement tous les éléments d'une chaîne d'inscription complète, depuis le formulaire jusqu'à votre document final.
150 Frases para Entender el Servicio al Cliente
By
Price: $2.99 USD. Words: 3,190. Language: Spanish. Published: August 16, 2012. Category: Nonfiction » Business & Economics » Customer relations
Son 150 frases con las que puede entender los fundamentos de la atención y el servicio al cliente. Es una herramienta práctica y rápida de leer, útil para todo prestador de servicio que desea refrescar sus conocimientos y mantenerse enfocado en sus clientes. Están basadas en el libro Carta de un Cliente Exigente, en el cual se aborda el tema contado desde la perspectiva de un cliente.
Gestión de la reputación online. Claves y estrategias
By
Price: $3.99 USD. Words: 8,590. Language: Spanish. Published: June 25, 2012. Category: Nonfiction » Business & Economics » Customer relations
Actualmente, las empresas deben tener en consideración no sólo los resultados en los buscadores de Internet, sino la conversación generada en torno a ellas. Este libro te da las claves para construir y reforzar tu imagen de marca, tu SEO y tu prestigio online, así como las herramientas para monitorizar tu marca corporativa o personal y contener potenciales crisis de reputación.
Customer Service Course - Necessary Skills For Effective Customer Service
By
Price: $2.99 USD. Words: 12,080. Language: English. Published: May 4, 2012. Category: Nonfiction » Business & Economics » Customer relations
The main focus of this course is to provide the necessary skills for effective customer service. The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers. Well trained staff have confidence and enjoy their work. They are more effective in what they do.
Keeping Customers for Life
By
Price: $2.99 USD. Words: 1,850. Language: English. Published: April 11, 2012 by Green King Press. Category: Nonfiction » Business & Economics » Customer relations
Companies which have a satisfactory percentage of loyal customers have the advantage of channeling funds into a self reinforcing system in which the company delivers constantly evolving superior value and high quality products and services. This book will teach you everything you need to take the customer’s concerns seriously, address these concerns and create excellent customer loyalty.
Telephone (or Email) Customer Service
By
Price: Free! Words: 2,200. Language: English. Published: March 31, 2012. Category: Nonfiction » Business & Economics » Customer relations
Quick tips for keeping your customers satisfied and returning year after year.