Nonfiction » Business & Economics » Customer relations

Nothing Happens Until The Meeting Is Set: Connecting People, Business, & Products
Price: $9.99 USD. Words: 60,970. Language: English. Published: July 22, 2016 by richterpublishing@icloud.com. Categories: Nonfiction » Business & Economics » Business communication / meetings & presentations, Nonfiction » Business & Economics » Customer relations
After inventing his first product Cosmo Finger Guard then reading Key Person of Influence he now shares his story that defines his niche as a KPI. John now shares his knowledge to help Entrepreneurs and Business Startup’s through their quest to gain new customers and generate sales leads with his new book.
Laura Loft - Diário de uma recepcionista
Price: $3.00 USD. Words: 70,400. Language: Portuguese. Published: April 2, 2014. Categories: Nonfiction » Self-improvement » Personal Growth / Success, Nonfiction » Business & Economics » Customer relations
Um guia de atendimento ao cliente como você nunca viu! Um livro divertido e excelente fonte de referência para profissionais de diversas áreas. Enquanto você acompanha as confidências de Laura Loft em seu diário, aprende as melhores práticas do atendimento ao cliente. Apesar do foco do livro estar no atendimento em consultório, os conceitos apresentados são úteis em qualquer segmento.
12 PRINCIPLES of QUALITY SERVICE: How America's Top Service Providers Gain A Competitive Advantage
Price: $4.95 USD. Words: 57,910. Language: English. Published: May 1, 2013. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Total quality management
12 Principles of Quality Service is about a brilliantly simple way top American companies have competed successfully for customers in a global market. Of all the corporate assets, customer service may be the single strongest competitive edge. 12 Principles interviews top service providers and gives a step-by-step program for improving service that keeps customers loyal forever.

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