Nonfiction » Business & Economics » Customer relations

How To Successfully Implement CRM Technology
Price: Free! Words: 2,420. Language: English. Published: August 5, 2015 by GoMarquis. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Marketing
Do you think finding a CRM system with information and tools leads to a provider that can help you get results?
Surviving Customer Service: A Frontline Employee Field Guide
Price: Free! Words: 26,760. Language: English. Published: May 15, 2012. Categories: Nonfiction » Business & Economics » Customer relations
Customer Service jobs are no easy task. For many of us, CS will be our first job and set the tone for the rest of our working lives. This field guide is meant to give a leg-up on those first few months on the job by providing insight into customers, coworkers and getting through a day in the life of a customer service agent.
Telephone (or Email) Customer Service
Price: Free! Words: 2,200. Language: English. Published: March 31, 2012. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Public relations
Quick tips for keeping your customers satisfied and returning year after year.

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