Nonfiction » Business & Economics » Insurance / risk assessment & management

No Complaints, No Lawsuits: The Eleven Guiding Principles of Quality Risk Management, By Hal Denton and Fiona Lally
Price: $2.99 USD. Words: 18,300. Language: English. Published: September 12, 2018. Categories: Nonfiction » Business & Economics » Insurance / risk assessment & management
No Complaints, No Lawsuits provides an innovative approach to liability risk management that integrates customer expectations to reveal the full range of potential losses organizations face—from customer complaints to bell-ringing lawsuits, and the real cause of these losses—unmet expectations.