Nonfiction » Business & Economics » Industries / service

The Science of Service
Price: $9.99 USD. Words: 56,580. Language: English. Published: September 20, 2018. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Industries / service
When it comes to customer satisfaction, consistency is king—not the customer. With Mark Colgate’s FAME model—standing for Framework, Accountability, Moments, and Endurance—companies and organizations will be able to differentiate themselves, and create a unique approach that will communicate their service brand to their customers in a compelling, clear, and memorable manner.
Team Building Program "Action Takers." Ready To Run Team Building Event For Team Building Professionals.
Price: $9.95 USD. Words: 14,600. Language: English. Published: May 6, 2015. Categories: Nonfiction » Business & Economics » Industries / service, Nonfiction » Business & Economics » Management
This book is a manual and access to a 100% ready to run team building event for team building professionals. Clear, step-by-step instructions help you to make your own professional and attractive team building event fast, cheap and super simple. Additionally you can get access to downloadable resources (printable tasks, .xls based score tables, etc.) that will make the event organization easier.