Nonfiction » Business & Economics » Industries / hospitality, travel & tourism

Hospitality Management Series: The Quest for Remarkable Service
Price: Free! Words: 7,690. Language: English. Published: May 13, 2012. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.
How to deal with rude customers
Price: Free! Words: 3,030. Language: English. Published: August 12, 2019. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Business & Economics » Customer relations
A short booklet containing practical tips for anyone dealing with the public, hospitality, tourism and service industry. Easy tips on how to cope and deal with rude and nasty customers that you may encounter in your job on a daily basis.
Sea Change (2016 Edition)
Price: Free! Words: 4,280. Language: English. Published: February 21, 2016. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Career Guides » Business Management
Advice for those planning to leave a salaried job and enter the tourist industry. Mike Dixon made the switch. It was highly profitable but far from easy. He gives advice on how to avoid costly mistakes and succeed.
Would You Like Another? - 28 days to greater sales
Price: Free! Words: 7,060. Language: English. Published: August 15, 2017. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
(5.00 from 1 review)
An introductory guide to increasing sales in restaurants, bars and cafes.
How To Get Rich Using Airbnb
Price: $2.99 USD. Words: 7,450. Language: English. Published: December 22, 2014. Categories: Nonfiction » Travel » Bed & Breakfast, Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
Simple but effective How-To Guide on using the popular Airbnb website and all competing websites to rent out your spare room or entire home to make money. All you need to know to make an effective and eye-catching listing from an author who is an experienced and successful Airbnb host having made thousands from renting out his spare rooms and made friends from all over the world in the process.
Revenue Superstar! - The Simple Rules of Hotel Revenue Management
Price: $8.99 USD. Words: 15,020. Language: English. Published: October 15, 2016. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
In this book, Johan Hammer invites you behind the hotel reception desk, where he’ll explain the timeless principles he puts to practical use everyday in his position as a Revenue & Distribution Specialist.
Guía Práctica del Camarero. Segunda edición ampliada y corregida
Price: $4.50 USD. Words: 18,660. Language: Spanish. Published: December 31, 2016. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Business & Economics » Consulting
Segunda edición, aumentada y corregida, del libro "Guía Práctica del Camarero" Todo lo que se necesita saber para trabajar en el mundo de la hostelería de Alto Standing sin necesidad de hacer un curso especial.
Guide To Hotel Housekeeping
Price: $7.99 USD. Words: 11,990. Language: English. Published: July 19, 2015. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
A manual for housekeeping attendants in guestroom cleaning based on North American practice and standards.
Welcoming Your Chinese Guests
Price: $4.99 USD. Words: 16,900. Language: English. Published: February 21, 2014. Categories: Nonfiction » Business & Economics » Business etiquette, Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
According to World Travel Organization, there will be 100 million Chinese traveling abroad in 2020. As a tourism and hospitality industry executive, do you want to gain more knowledge on how to welcome your Chinese guests? In the seven modules of this course, you will follow a simple, easy-to-understand learning system that contains scenario analyses discussions, tips and suggestions.
Guide to Food & Beverage Service
Price: $6.99 USD. Words: 9,780. Language: English. Published: October 18, 2017. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
An operation manual for food & beverage servers with step-by-step task lists and necessary customer service skills and competencies. The guide also contains a section for key terms in the industry and additional, useful resources.
Common Sense Tips on Making your Pub Work
Price: $5.99 USD. Words: 11,960. Language: English. Published: September 9, 2012. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Cooking, Food, Wine, Spirits » Beverages - Bartending
advice on every day things that make your pub or bistro work, many are things that people fail to tell you on courses and just give you that extra edge, most are common sense, but they are things that grease the wheels of a pub business. you may be well aware of some of them, but if only a few save you money or time they are worth knowing about, the cost of the ebook is minimal by comparison.
Hospitality? or Service? Create a Hospitality Culture
Price: $0.99 USD. Words: 3,600. Language: English. Published: December 30, 2018. Categories: Nonfiction » Business & Economics » Industries / service, Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
Whats missing in most Service based business across the country? Hospitality! Hospitality is missing from the Hospitality Industry. Hospitality comes from the heart. Use this short book to Create a Hospitality Culture in your business. The Hospitality Wheel allows you to state where your business should be on a scale. Fine Dining or Cafe? Pub or Nightclub? Forget Service Create Hospitality!
The Moments That Matter
Price: $2.99 USD. Words: 2,630. Language: English. Published: October 16, 2013. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Business & Economics » Customer relations
Customer service – what image do you conjure up when asked to comment on this subject? Do you picture a positive encounter you experienced, or do you only see negativity – too many bad examples of poor customer service to count!
Biarritz France Holiday
Series: Illustrated Diaries, Book 15 · Budget Holidays Europe. Price: $2.99 USD. Words: 8,420. Language: English. Published: October 8, 2013. Categories: Nonfiction » Travel » By region, Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
A Rambler’s tour of the famous French resort of Biarritz on the Atlantic coast which explores the many reasons behind its growth including the area’s historical links with Newfoundland and Labrador, Canada. [Includes diary notes, colour photographs plus Canadian-based research about its shared Basque-Newfoundland & Labrador, Whaling and Cod-Fishing heritages.] [Revised English Edition]
Mauritius Central Grand Bassin, Quatre Bornes and Volcanic Mountains
Series: Photo Albums, Book 14 · Mauritius. Price: $2.99 USD. Words: 160. Language: English. Published: November 11, 2012. Categories: Nonfiction » Travel » Specialties & interests, Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
Mauritius Central Grand Bassin, Quatre Bornes and Volcanic Mountains Series Title: Photo Albums Vol. 12 By Llewelyn Pritchard Copyright 2010 Llewelyn Pritchard Smashwords Edition Relax and enjoy these "Flavour of Mauritius" photographs, a tropical island situated in the Indian Ocean Coordinates: 20 17 South, 57 33 East of Madagascar, Africa.
Guide to Front Office Operation
Price: $9.99 USD. Words: 12,010. Language: English. Published: June 18, 2015. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
A guide to understanding the hotel front office with basic standard procedures adaptable to different types of lodging operations from bed and breakfast to a full service hotel.
Mauritius East beautiful beaches
Series: Photo Albums, Book 12 · Mauritius. Price: $2.99 USD. Words: 190. Language: English. Published: November 11, 2012. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Travel » Specialties & interests
Relax and enjoy these "Flavour of Mauritius" photographs, a tropical island situated in the Indian Ocean Coordinates: 20 17 South, 57 33 East of Madagascar, Africa.
Confessions of a Cruise Lecturer
Price: $2.99 USD. Words: 12,600. Language: English. Published: November 15, 2014. Categories: Nonfiction » Travel » Cruises, Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
“Confessions of a Cruise Lecturer” is based on my experiences. You will learn many things from this book, including what cruise lines are looking for, how to work with a booking agency, how to lecture in a cruise ship environment, what the cruise lines expect from you, and how to manage your cruise lecturing career.
Bristol UK Aerial Photographs and Tourist Attractions
Series: Photo Albums, Book 17 · Budget Holidays Europe. Price: $2.99 USD. Words: 860. Language: English. Published: October 28, 2013. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Sports & outdoor recreation » Ballooning
Aerial photographs and tourist attractions of Bristol, England, (Great Britain) United Kingdom taken on 5 August 2011. (Front Cover view of the Floating Harbour, Bristol City Centre looking in a south-easterly direction.)
Port Hope Simpson Historic Logging Town
Series: Port Hope Simpson Mysteries, Book 15 · Travel Handbooks, Book 4 · Volunteering - Voluntary Service Overseas - VSO, Book 5 · Mysteries. Price: $2.99 USD. Words: 10,920. Language: English. Published: September 2, 2013. Categories: Nonfiction » Business & Economics » Development / sustainable development, Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
Port Hope Simpson Historic Logging Town in Newfoundland and Labrador, Canada is located on the south side of the Alexis, an excellent salmon river in southern Labrador, Canada. It was initially founded in 1934 as a logging camp and was named after the English Commissioner of Natural Resources and Acting-Commissioner of Justice, Sir John Hope Simpson. This community has great natural assets nearby.