Nonfiction » Business & Economics » Industries / hospitality, travel & tourism

Hospitality Management Series: The Quest for Remarkable Service
Price: Free! Words: 7,690. Language: English. Published: May 13, 2012. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
A description of the necessary organizational building blocks for your hospitality operation to consistently deliver high levels of customer service. Though originally written for the private club industry, the concepts contained in this book apply just as much to any hospitality operation - hotels, resorts, and restaurants.
How to deal with rude customers
Price: Free! Words: 3,030. Language: English. Published: August 12, 2019. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Business & Economics » Customer relations
A short booklet containing practical tips for anyone dealing with the public, hospitality, tourism and service industry. Easy tips on how to cope and deal with rude and nasty customers that you may encounter in your job on a daily basis.
Would You Like Another? - 28 days to greater sales
Price: Free! Words: 7,060. Language: English. Published: August 15, 2017. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism
(5.00 from 1 review)
An introductory guide to increasing sales in restaurants, bars and cafes.
Sea Change (2016 Edition)
Price: Free! Words: 4,280. Language: English. Published: February 21, 2016. Categories: Nonfiction » Business & Economics » Industries / hospitality, travel & tourism, Nonfiction » Career Guides » Business Management
Advice for those planning to leave a salaried job and enter the tourist industry. Mike Dixon made the switch. It was highly profitable but far from easy. He gives advice on how to avoid costly mistakes and succeed.