Nonfiction » Business & Economics » Management and human resources

Lead Big: Discovering the Upside of Unconventional Leadership
Price: $9.95 USD. Words: 44,880. Language: English. Published: March 15, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Foreword by Stephen R. Covey. Explore and discover the paradigm shift needed to move away from the command and control style of managing people toward a more proactive, unleashing of talent. Inspiring stories and results coupled with scientific research, anecdotes, quotes, and historical accounts lead to powerful break-with insights applicable for leaders in all areas of public and private sectors
The Next Business Generation – Management Challenges of the 21st century
Price: $14.99 USD. Words: 66,020. Language: English. Published: March 11, 2011 by OpenMute Press. Categories: Nonfiction » Business & Economics » Management and human resources
‘The Next Business Generation’ will take you on a journey of fresh and inspirational ideas of young and aspiring managers. A wide range of management themes, from emerging markets and innovation to diversity are covered. What makes this book even more interesting is its International dimension. Dive in the minds of students from almost all corners of the world and enjoy this unique piece!
Forty-Six Meditations: for the Thinking Chief Executive
Series: The CEO's Handbook, Book 1. Price: $2.99 USD. Words: 58,340. Language: English. Published: March 9, 2011. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship, Nonfiction » Business & Economics » Management and human resources
Notes for a Thinking Chief Executive The intent of this series is to give you the beginnings of insights - set you on the path that will result in your growth and mastery - open up the potential that has always resided within you. Be true to that project and our partnership will yield benefits far beyond your expectations
The 10 Mistakes Businesses Make
Price: $2.99 USD. Words: 65,760. Language: English. Published: March 7, 2011. Categories: Nonfiction » Business & Economics » Management and human resources, Nonfiction » Business & Economics » Business administration
Roger Mendelson operates the largest privately owned debt recovery business in Australia with more than 40,000 clients. The 'graveyard end' of the business world has shown him firsthand the common mistakes that many businesses make. Using simple ideas and including real-life business examples, this book is a guide for those serious about creating and building a successful, sustainable business.
Live online learning: a facilitator's guide
Price: $4.99 USD. Words: 11,750. Language: English. Published: March 5, 2011. Categories: Nonfiction » Computers and Internet » Training and certification, Nonfiction » Business & Economics » Management and human resources
Virtual classrooms provide a fantastic opportunity for any organisation that wants to get more training done more cheaply. This handbook brings together best practice guidelines from around the world and from the authors' own extensive experience. It will provide you with invaluable support as you look to transfer your skills online.
Comparing Leadership Theories in Midsize Manufacturing Companies: Why Transformational Models of Leadership May Be Best Suited For Managers
Price: $2.99 USD. Words: 2,950. Language: English. Published: March 3, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
This literature review analyzes and compares several theories of leadership as they pertain to management within a midsize manufacturing company or similar institution. Trait Approach, Style Approach, Transactional-Transformational, and Leader-Member styles are each reviewed in terms of benefit and compatibility within the organization.
The New Learning Architect
Price: $9.99 USD. Words: 54,370. Language: English. Published: February 28, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
The new learning architect designs environments that enable specific target populations to take maximum advantage of all these opportunities for learning. To do this they need to understand the unique characteristics of their clients and the business challenges they are facing; they need to find just the right balance between top-down and bottom-up learning initiatives, formal and informal.
Employee Development: Big Business Results on a Small Business Budget
Price: Free! Words: 6,880. Language: English. Published: February 25, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Numerous studies have confirmed what most employers and managers already know; an investment in the professional development of employees increases employee satisfaction and retention. What may not be as obvious is the important role low cost, self-implemented programs can play in the development of your employees. Let us share with you some of the lessons we've learned.
If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As  A Cucumber.
Price: $9.99 USD. Words: 62,420. Language: English. Published: February 21, 2011. Categories: Nonfiction » Business & Economics » Management and human resources, Nonfiction » Business & Economics » Consumerism
An absolutely ESSENTIAL book for anyone working with customers, even if your customers are internal to your own organization. Over 120 specific tactics will help you stay in control of difficult, angry or demanding customer situations, and it makes no difference whether you are in retail, service, or professional type environments. Save time, stress, and improve customer satisfaction.
McCaulay’s Pension Actuarial Mathematics
Price: $9.99 USD. Words: 5,950. Language: English. Published: February 15, 2011. Categories: Nonfiction » Education and Study Guides » Study guides - Mathematics, Nonfiction » Business & Economics » Management and human resources
McCaulay’s Pension Actuarial Mathematics covers topics such as (I) interest and mortality, (II) cost methods, (III) amortization and contributions, and (IV) duration and convexity. Each of the four parts has an exercise set with an answer key and explanations.
Going Green Together - How to Align Employees with Green Strategies
Price: $15.95 USD. Words: 24,280. Language: English. Published: February 12, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
At a time when ‘going green’ is at the top of the agenda of many organizations one of the most critical success factors of strategy implementation escapes the notice of many business professionals: the alignment of employees with the green strategy.
The Last Best Leadership Book You'll Ever Need
Price: $14.95 USD. Words: 7,720. Language: English. Published: February 10, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
(5.00 from 1 review)
This book gives the first line supervisor a foundation to lead from. It prevents counter intuitive mistakes many new leaders make and it outlines new and old strategies in an effective way. The leader will be able to separate the responsibilities and faults of performance so they know they did what they could to help the person. The leader will be able to make tough decisions with confidence.
Creating a Project Management System: A Guide to Intelligent Use of Resources
Price: $4.99 USD. Words: 19,200. Language: English. Published: February 8, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Much can be done in the conduct of routine work to get the most from project management. This book explains what and how. The "system" is a way of thinking and working that leads to excellence. A common-sense strategy for operational improvement, it requires a little bit of headwork and a lot of discipline, but little actual cost. If you measure $, this book is a winner! Buy it, try it, win big!
Creating Customer Service Champions
Price: $9.95 USD. Words: 42,290. Language: English. Published: February 6, 2011 by SB Marketing Group. Categories: Nonfiction » Business & Economics » Management and human resources
Creating Customer Service Champions is a must-have tool for customer service managers. It provides highly practical guidance and exercises that help customer service managers transform ordinary customer service representatives into customer service champions. No fluffy feel good stories, just hard-hitting practical advice from a seasoned customer service executive.
How To Plan Work and Schedule Resources
Price: $2.99 USD. Words: 4,760. Language: English. Published: February 2, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Plan your work and work your plan! Right? No way! "They" change their minds and specs. Why waste time on plans soon to be obsolete? Besides, imprecise plans let us avoid blame. But without plans, there can't be realistic budgets or schedules, no way to refine estimating and bidding for new work, and no way to optimize resource use. Plans are the heart of serious management. How serious are you?
Managing to Make a Difference: Discovering Employees as Colleagues
Price: $2.99 USD. Words: 5,060. Language: English. Published: February 2, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
No manager succeeds without the support of co-workers, but the culture of many work places casts workers as "sub-ordinates" -- people of a lower class. How can employees support management if they are treated as "less than" by managers? Until they are involved as peers and colleagues, employees' great pool of talents will be withheld. Can your company afford those losses? Discover the better way!
Building Effective Work Groups
Price: $2.99 USD. Words: 5,070. Language: English. Published: February 2, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Why groups, not teams? Because teams are always rooted in authority, usually competitive, and really hard to keep in productive activity all day every day. Likewise, team building is entertaining more than educational, producing questionable ROI. But working on the work people do, helping them to be more effective and interdependent, pays big dividends for individuals and employers. Check it out!
Customer Service is Critical: A Manager's Primer
Price: $2.99 USD. Words: 4,120. Language: English. Published: February 2, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
This book was begun 20 years ago, and shaped by interviews with two world-class hoteliers. They are among the finest managers I've ever met. In the intervening years, I've found that their ideas about management and what managers do are fundamental, no matter what your job or industry, and absolutely essential for providing professional customer service. Reading it will be well worth your time.
Twelve Keys to Management Success: Becoming an Intuitive Manager
Price: $2.99 USD. Words: 6,050. Language: English. Published: February 2, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Mostly, management is about people skills, getting support (and even appreciation!) from those whose work you oversee. An intuitive manager "knows" the right things to say and do -- reflex actions that keep work moving and build rapport by creating success for co-workers. You already know most of this -- it's just about getting it organized. These 12 keys lead you to become the best of the rest!
The World's Shortest Management Course
Price: $2.99 USD. Words: 5,290. Language: English. Published: February 1, 2011. Categories: Nonfiction » Business & Economics » Management and human resources
Fat books and academic over-writing suggest that only the college-educated can be managers. NOT! What does it really take to lead a group to great performance? Here's the answer, based on observations of 100s of top managers, doing things that mirror the textbooks, but making it look simple -- and human! You can do this stuff. You can be a star manager, and your people will love you. Seriously!