Nonfiction » Business & Economics » Human resource management

Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience
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Price: $9.99 USD. Words: 15,810. Language: English. Published: August 23, 2012. Category: Nonfiction » Business & Economics » Human resource management
This nuts and bolts guide reinforces a customer orientation and develops key customer-oriented behaviors. It includes self-assessment and practice exercises that make employees more conscious of customer needs and adept at meeting these needs daily. This is a terrific text for staff development and improving service excellence in healthcare.
Value Your Month to Value Your Life
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Price: $4.99 USD. Words: 7,470. Language: English. Published: January 11, 2011. Category: Nonfiction » Philosophy » Contemporary philosophy
Value Your Month to Value Your Life presents a self-coaching process aimed at value alignment: We call it value-mapping in the Managing with Aloha sensibility for worthwhile work. Value mapping strengthens you. You can practice it immediately to improve the daily quality of your life, boosting your confidence by building better values-based habits.