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Exactly What to Say: The Magic Words for Influence and Impact
Price: $7.99 USD. Words: 14,940. Language: English. Published: July 26, 2017. Categories: Nonfiction » Business & Economics » Sales & selling / management, Nonfiction » Business & Economics » Consumerism
Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Robert Cialdini's Influence: The Psychology of Persuasion Summary
Price: $3.95 USD. Words: 3,220. Language: English. Published: February 28, 2016. Categories: Nonfiction » Business & Economics » Consumerism, Nonfiction » Education & Study Guides » Study guides -- Book Notes
This is a Summary of Robert Cialdini's Influence: The Psychology of Persuasion by Robert Cialdini. The book is an authoritative work on the art of persuasion. It discusses the mental attitudes that make you say “yes,” and, more importantly, explains how to use these. About the Author Ant Hive Media reads every chapter, We do the work so you can understand the book in minutes, not hours.
Zero Debt: The Ultimate Guide to Financial Freedom 2nd edition
Price: $4.95 USD. Words: 57,590. Language: English. Published: February 24, 2011. Categories: Nonfiction » Business & Economics » Personal finance, Nonfiction » Business & Economics » Consumerism
Would you like to be free from financial worries, rest at night knowing your bills are paid, and have peace of mind when it comes to money matters? Then you need Zero Debt – a 30-day action plan to fix your finances.
If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As  A Cucumber.
Price: $9.99 USD. Words: 62,420. Language: English. Published: February 21, 2011. Categories: Nonfiction » Business & Economics » Management & human resources, Nonfiction » Business & Economics » Consumerism
An absolutely ESSENTIAL book for anyone working with customers, even if your customers are internal to your own organization. Over 120 specific tactics will help you stay in control of difficult, angry or demanding customer situations, and it makes no difference whether you are in retail, service, or professional type environments. Save time, stress, and improve customer satisfaction.
Dan Ariely's Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions
Price: $3.95 USD. Words: 4,560. Language: English. Published: May 16, 2016. Categories: Nonfiction » Business & Economics » Consumerism, Nonfiction » Psychology » Cognitive psychology
This is a summary of behavioral economist and New York Times bestselling author Dan Ariely's Predictably Irrational: The Hidden Forces That Shape Our Decisions; offering a much-needed take on the irrational decisions that led to our current economic crisis.
Beat The Big Box: The Dynamic Manager’s Handbook Of Winning The Retail Battle
Series: The Dynamic Manager Handbooks, Book 6. Price: $2.99 USD. Words: 7,210. Language: English. Published: March 31, 2011. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » Consumerism
How do you compete with volume purchasing, minimum-wage labor, and massive advertising budgets? By giving your customers what they really want—personal service, attention to their needs, and a relationship they can trust. Practical case studies show how companies just like yours beat the big box retailer.