Crucial Conversations Summary
by Michael Hawthorne
This is a Summary of Crucial Conversations: by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Here you will discover:
The No. 1 reason managers and executives get derailed and offer helpful guidance on how to operate in a fast-paced, results-oriented environment.
Readers will be provided with the tools to handle life’s most difficult and important conversations.