Books tagged: benchmarking

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Found 3 results

How to Benchmark Your Business
By
Price: $2.99 USD. Words: 2,520. Language: English. Published: January 13, 2012. Category: Nonfiction » Business & Economics » Small business and entrepreneurship
Entrepreneurs Brief Guide - How to Benchmark Your Business. Benchmarking can be defined as the process of comparing your business performance with that of the industry average. In 30 minutes, learn how to: (a) Establish what parameters to benchmark, (b) Set a plan for benchmarking, (c) Gather information and (d) Carry out a benchmark exercise.
How to Manage your Start up Business: Sales . Credit Control . Customer Care . Benchmarking
By
Price: $9.99 USD. Words: 12,260. Language: English. Published: March 7, 2012. Category: Nonfiction » Business & Economics » Small business and entrepreneurship
Entrepreneurs Brief Guide - LEARN HOW TO: (a) Write an Advertisement, (b) Manage Direct Mail, (c) Improve your sales, (d) Manage Credit Control, (e) Care for Your Customers and (f) Benchmark Your Business.
Customer Experience in The Cloud
By
Price: $9.99 USD. Words: 17,160. Language: English. Published: June 25, 2013. Category: Nonfiction » Education and Study Guides » Computers & technology
This e Book will show you how to measure the overall effectiveness of your online customer service, multichannel service, and web self service strategy. It will guide you through determining how to effectively implement best practices across all customer support channels, how to measure it’s overall effectiveness, and how you can benchmark and compare your performance.